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Sterling McCall Hyundai

Houston, TX

4.5
1,060 Reviews

10301 Southwest Fwy.

Houston, TX

77074

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Showing 1,060 reviews

August 03, 2025

My experience was wonderful from the minute. I walked into the door. Our salesman Shane was friendly, kind and listened to me. The whole experience was easy. I was very surprised. More

by lorettajean58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane , Frank Galan
Aug 05, 2025 -

Sterling McCall Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Hyundai. We hope you have a great day!

August 01, 2025

Everyone was great and helpful and did amazing job I really appreciate y'all so much More

by gmamaj13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Galan
Aug 03, 2025 -

Sterling McCall Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

July 31, 2025

Really nice service and fantastic customer service. The attention to detail is amazing. See you soon. Thanks More

by alfonso_angulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Carcamo, Frank Galan
Aug 02, 2025 -

Sterling McCall Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2025

You can set a maintenance appointment and arrive to find out that there is a two week backlog for diagnostics. My advisor handed me a business card and asked that I call back a week later to see what they c More

by mcmayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Manuel, Jonathan Carcamo
Aug 03, 2025 -

Sterling McCall Hyundai responded

Mr. Myers, Thank you for taking the time to share your recent experience with us. As we discussed over the phone yesterday, we completely understand your frustration and sincerely apologize for the inconvenience you encountered during your visit. Your feedback is incredibly important to us, and we are using it as an opportunity to improve. We are committed to addressing the communication and scheduling concerns you experienced, and we will be incorporating your feedback into our team training to help our department grow and better serve our customers in the future. We truly value your input and appreciate your patience as we work to improve. If there is anything further we can do for you, please don’t hesitate to reach out.     Best Regards, Craig Murrell cmurrell@group1auto.com

July 30, 2025

I was referred to Lisa by several people while looking for a new vehicle. She went over every bell and whistle and made the whole process a breeze from start to finish! I will definitely be back for futur More

by Lexi
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lisa Priest
Jul 31, 2025 -

Sterling McCall Hyundai responded

Hi Lexi, we're happy to hear you had such a positive experience with Lisa! We're looking forward to your next visit with us!

July 30, 2025

I always have a very good experience with Hyundai dealerships both when leasing or servicing my vehicles. I think it’s the respect they show their clients. This service call was no different. Bookin More

by jlew1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Galan
Jul 31, 2025 -

Sterling McCall Hyundai responded

Hi, we're happy to hear you had such a positive experience with Caleb and team! We hope you have a great day!

July 28, 2025

Alicia, Chang, and Shane were all amazing! Excellent customer service - both personable and professional. I would recommend this dealership to anyone looking for a new car! More

by s_woodell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia, Shane, and Chang, Frank Galan
Jul 29, 2025 -

Sterling McCall Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Hyundai. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 24, 2025

This is my second service call with this dealership, and I have been very pleased each time. The first visit was for a glass panel warranty claim and the second was for an oil change. I will continue to s More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donhan Murrell, Frank Galan
Jul 25, 2025 -

Sterling McCall Hyundai responded

Hello Lee, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2025

Always excellent customer advice , services advisor are always friendly and give good advices . Good service dealer to come back More

by Javier BP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Hernández
Jul 24, 2025 -

Sterling McCall Hyundai responded

Hi Javier, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2025

Cedric my advisor took great of me. Answer all my concern check back with me to inform me on the update on my car. My car was washed , and I appreciate great customer service. More

by dagrun4@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
Jul 24, 2025 -

Sterling McCall Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Hyundai! Thank you again, and have a fantastic day!

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