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Sterling McCall Hyundai

Houston, TX

4.5
744 Reviews

10301 Southwest Fwy.

Houston, TX

77074

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Showing 744 reviews

May 18, 2024

Excellent service everything went smooth and I was helped in a timely manner. Will be coming back More

by Christina nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedrick.
May 15, 2024

New convenient and very clean and comfortable waiting room. The staff works efficiently and behaves politely and friendly. A new practice has been introduced - sending a link to a video showing a car ins More

by Dauren Khudaibergenov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Manuel
May 17, 2024 -

Sterling McCall Hyundai responded

We're thrilled to hear about your positive experience at our dealership! Our team works hard to ensure that our facilities are clean, comfortable, and convenient for our customers. We're glad you appreciated the new practice of sending video inspections, as we believe it adds transparency and helps ensure nothing is overlooked during service. Our goal is always to provide efficient and friendly service, and we're delighted that you found our staff to be polite and accommodating. Thank you for acknowledging Caleb's efforts; we'll be sure to pass on your kind words. We look forward to serving you again in the future!

May 15, 2024

Jesse Goirl is the best service man. He kept me updated with the progress of my car. He advised me properly with the exact services needed. He is extremely knowledgeable and provides More

by stew4jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Goirl
May 17, 2024 -

Sterling McCall Hyundai responded

We're thrilled to hear about your positive experience and the best assistance provided by Jesse. Your satisfaction is our top priority, and we value your business. We look forward to assisting you again in the future!

May 15, 2024

Both sales and finance staff were courteous and professional. I always feel at home at Sterling McCall dealership either for sales or service More

by victoriaokunnu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Leal
May 17, 2024 -

Sterling McCall Hyundai responded

We're delighted to learn that your experience was positive in sales and service! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 08, 2024

Quick service and friendly. Offered a good service deal. I bought it. One minor thing my back window and side mirrors looked like they had been washed with soap and not rinsed. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Craig
May 09, 2024 -

Sterling McCall Hyundai responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 06, 2024

I was at Sterling McCall on 05/04/24 and the new facility is beautiful and clean and Mark the Service Excecutive is always fantastic he made sure all of the customers were satisfied. He served snack More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Nikolaus
May 08, 2024 -

Sterling McCall Hyundai responded

It sounds like you had a wonderful experience at Sterling McCall Hyundai! Our new facility, along with Mark's excellent service and Glenis's consistent care, made your visit enjoyable. Thank you for sharing your positive feedback and recommendation for anyone looking to purchase a Hyundai. Thank you for choosing us!

May 04, 2024

Bought a used vehicle. I worked with Charles.He is the best sales rep I have dealt with of all the cars I have bought. Very nice, knowledgeable, and helpful. Really understo More

by Sv
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
charles
May 08, 2024 -

Sterling McCall Hyundai responded

It's wonderful to hear about your positive experience with Charles and Sterling McCall! Having a sales representative who understands your needs without being pushy can make all the difference in the car-buying process. Enjoy your new vehicle!!

May 03, 2024

I wanted to share my experience with this location, my car need a recall done but the parts were on back order (bummer) I was at the dealership all day trying to figure out how was I going to get around w More

by Dshaylaedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Cedric and Mr.Mark
May 07, 2024 -

Sterling McCall Hyundai responded

It's wonderful to hear about your positive experience at our location! We understand how important it is to have reliable transportation, especially during unexpected situations like a recall. We're delighted that Mr. Cedric and Mr. Mark were determined to help you out and found a loaner car for you last minute. Thank you for sharing your gratitude and kind words about their outstanding customer service and care. We're here to assist you anytime you need us!

April 30, 2024

Professional, courteous, they know their vehicles and are willing to work with you to make the deal go through. More

by amesd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin
May 02, 2024 -

Sterling McCall Hyundai responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 30, 2024

Used "click and buy". Dealership honored all pricing. Buying a car is always a hassle, but they made it as easy as I have ever experienced. More

by Vincent from Lake Jackson
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Quintanills
May 03, 2024 -

Sterling McCall Hyundai responded

It's fantastic to hear that your experience using "click and buy" at our dealership was so positive! We're glad we honored all pricing and made the car-buying process easy and hassle-free for you. We appreciate your business and hope you're enjoying your new car!

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