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Sterling McCall Hyundai

Houston, TX

4.5
921 Reviews

10301 Southwest Fwy.

Houston, TX

77074

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Showing 921 reviews

February 28, 2025

Highly recommend this dealership. Excellent customer services. I had a great experience purchasing my new vehicle. More

by Teresa Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Gallegos
Mar 03, 2025 -

Sterling McCall Hyundai responded

Hi Teresa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2025

Benny was very helpful to go through the process which could be complicated. Everyone else are always nice when I ask something. Sharing video form technicians were very helpful to understand what service More

by lsmgrace14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito(Benny)
Mar 01, 2025 -

Sterling McCall Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Hyundai. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2025

They overcharged for our 2025 Tucson. $1,100 for tint. $500 for Ikon Connect which is not necessary because you can track your vehicle using Bluelink which is already included for free. $ More

by Peter N
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Unknown
Feb 28, 2025 -

Sterling McCall Hyundai responded

Peter, Please contact me at your earliest convenience. I'd like to discuss your experience and answer any questions you may have. I look forward to hearing from you soon. Sincerely, Jesse Valdez General Sales Manager jvaldez@sterlingmccallhyundai.com

February 22, 2025

Service. Donhan were great. Kept me informed, very personable. Service prompt. Thank you very much. More

by jcksn3r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donhan, Frank Galan
Feb 28, 2025 -

Sterling McCall Hyundai responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Feb 28, 2025 -

jcksn3r responded

No

February 21, 2025

Jonathan was great he explain and let was helpful in finding out what was wrong with my car More

by jonathan157680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 23, 2025 -

Sterling McCall Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Hyundai. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2025

Excellent and professional service from Caleb Manuel, but at the service shop, the exterior door handle (left, front) of my Tucson was broken. Caleb is waiting for approval to replace the part. More

by leonardodebourg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Manuel
Feb 23, 2025 -

Sterling McCall Hyundai responded

Thank you for taking the time to share your experience. We appreciate your kind words about Caleb and his professionalism. However, we're sorry to hear about the issue with your door handle. Please know that we take concerns like this seriously, and we are committed to making things right. I understand that Caleb is already working on a resolution, but if there' anything we can do to assist in the meantime, please don't hesitate to reach out to us directly. We value your business and appreciate the opportunity to address this matter. Thank you, Heather Woodyard Service Director hwoodyard@sterlingmccallhyundai.com

Feb 23, 2025 -

leonardodebourg responded

Thank you for your kind response. I will keep you informed the solution to the problem. Regards. C. De Bourg

February 19, 2025

I trust them to take good care of my Sonata and do what needs to be done. More

by Aodavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure about management
Feb 21, 2025 -

Sterling McCall Hyundai responded

Hello Aodavis, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 19, 2025

Don and the team in the Service Department fixed my 2025 Santa Fe right the first time and had my vehicle ready early. My vehicle was washed and clean and I am super happy. They took care of my vehicle as i More

by Joe M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Murrell, Craig Murrell, Emily Hernandez
Feb 21, 2025 -

Sterling McCall Hyundai responded

Hi Joe, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

February 18, 2025

Excellent Customer Service! Went For An Oil Change, Was Greeted Quickly By My Advisor Donhan and He Was Super Helpful & I Loved His Energy! Definitely Will Bring More Service N More

by Christie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donhan Murrell
Feb 20, 2025 -

Sterling McCall Hyundai responded

Hello Christie, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2025

We loved our Salesman Andy! He was professional and funny! Andy got the job done! More

by Chasity070965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 20, 2025 -

Sterling McCall Hyundai responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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