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Starks Ford of Queens - Jamaica
Jamaica, NY
477 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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477 Reviews of Starks Ford of Queens - Jamaica
March 26, 2016
Fantastic Experience, A+ Service! We just picked up our new Fusion this morning and had the most pleasant and convenient experience from the moment we walked into the showroom. Our pap We just picked up our new Fusion this morning and had the most pleasant and convenient experience from the moment we walked into the showroom. Our paperwork was done in record time, and Liz G. was amazing with finding the perfect car for the right price tag and treating us like family. All in all it was a great experience and we will definitely be back in the future. More
by maryann525
Employees Worked With
Liz Girnus
March 26, 2016
Excellent staff, very helpfull I review some offers online, then call Ford Lincoln of Queens, Tom Cinelli answer the phone and give me a great offer. He is the best sales manager I' I review some offers online, then call Ford Lincoln of Queens, Tom Cinelli answer the phone and give me a great offer. He is the best sales manager I've ever seen. All the staff at the dealer is very diligent and kind but Tom is one kind of a man. He treat me like family and took care of every possible detail. I got my car in a matter of minutes and the process was smooth. They are very honest. I highly recommend this dealer ans specially Tom Cinelli, if you want a great deal speak with Tom. More
by lorejose
Employees Worked With
Tom Cinelli
March 02, 2016
Smooth, trouble free process in get a great car I loved dealing with both my salesperson, Tom, and the financial person, Reggie. My initial inquiry about the car was on-line and Tom responded promp I loved dealing with both my salesperson, Tom, and the financial person, Reggie. My initial inquiry about the car was on-line and Tom responded promptly, answered all my questions and provided me with a fabulous offer. We had great communications throughout the process, on-line over the phone and in person as was needed. Tom actually was nice enough to go out of his way to pick me up from and drop me off at the LIRR station that was not too far away so that I could meet with him and see the car that we were talking about.Tom provided me with a terrific deal and everything offered was provided in our deal without any hidden issues or any additional haggling required. In fact, no haggling was necessary at all. Reggie Williams, who handled the financial aspect when we were paying for the car, was also great to deal with. This process was fast with no pressure to do anything I didn't want to do. All in all this was a smooth, trouble free process. Both gentlemen I dealt with were terrific to deal with and were honest and knowledgeable. I would gladly recommend them and this dealership to anyone and everyone I meet. I usually take forever to make a decision on a big purchase like this, but Tom provided me with such a great deal and was so nice to deal with that I ended up driving away with a great car just a few days after we first spoke. Thank you Tom; thank you Reggie More
by metzguy
Employees Worked With
Reginald Williams, Tom Cinelli
March 01, 2016
Thank you for my dream car!! After being referred to this particular dealer by Geicos online service, Mr Cinelli contacted me immediately and furnished an answer for every questio After being referred to this particular dealer by Geicos online service, Mr Cinelli contacted me immediately and furnished an answer for every question asked. We emailed text and spoke on the phone several times before I made it down to meet in person. I applaud the professionalism and knowledge displayed. I just wanna say thank you!! My dream vehicle is a reality!! Thank you sir. Mr Williams provided me with all of the finalities to ensure I drove off the same day. He also provided me with a glimpse of the future regarding new cars that will soon be available. I thank you for the heads up sir. Thank you guys!! More
by mizzle
Employees Worked With
Reginald Williams, Tom Cinelli
February 29, 2016
helpful dealer I was very impressed with this ford dealership, Jose Ocasio was the one that helped me get my new car, He was very Helpful and a very Genuine funny pe I was very impressed with this ford dealership, Jose Ocasio was the one that helped me get my new car, He was very Helpful and a very Genuine funny person. My experience there was 110 % EXCELLENT! I had no trouble with anything, Jose was VERY helpful, he answered all my question that i asked and i got all the great answers i needed to hear. He's one of the best wonderful sales men that helped me out. I wouldn't go to any dealership but here. All that staff members as well was very helpful and friendly! its worth getting a car at this dealership! More
by daphne234
Employees Worked With
Jose Ocasio
February 28, 2016
Great dealership Mike hooked me up with a great deal and an super easy buying experience. He ALWAYS calls you back with answers to all your questions.. Mike hooked me up with a great deal and an super easy buying experience. He ALWAYS calls you back with answers to all your questions.. More
by Sugaft
Employees Worked With
Michael W. Duff, Sal Ambrosio
February 25, 2016
Professional, Friendly, and Genuine Seals the Deal! On our journey to leasing a new car we had an excellent experience at Ford Lincoln of Queens. It is great to sense that the staff work together withou On our journey to leasing a new car we had an excellent experience at Ford Lincoln of Queens. It is great to sense that the staff work together without any signs of arguing, bickering, or competing against one another. Mr. Jose Ocasio was our sales consultant. There are not enough words to expand upon the stellar professionalism, friendliness, and sincerity of Mr. Ocasio. We both "laid out our cards on the table”. He worked very hard on finding a great solution for us, as we already had an idea of what features/options we wanted in the vehicle. The car is excellent (Fusion Titanium AWD with EcoBoost), and our leasing terms are excellent (low payments for 36 months with mechanical, wheel, and tire coverages)! We stopped in on Saturday, took a test drive, and on Monday we drove off with our new car that had less than 15 miles on it! More
by A. & R. Russell
Employees Worked With
Greg Cohen from Finance, Jovan J. from SYNC/Technical Support, and JoAnna Miele from Internet Sales., Michael W. Duff, Jose Ocasio
February 24, 2016
Excellent service, fast and efficient Thanks Tom Cinelli. This is my 5th car with Tom and it went really smooth as usual. No hassle, picked the car online, 1 day all done and out the door! Thanks Tom Cinelli. This is my 5th car with Tom and it went really smooth as usual. No hassle, picked the car online, 1 day all done and out the door! Exactly what I need! More
by fgodart
Employees Worked With
Tom Cinelli
February 19, 2016
Satisfied deal! Our experience with Tom Cinelli was very good. He explained everything in detail and was very accommodating. I would definitely recommend him to custo Our experience with Tom Cinelli was very good. He explained everything in detail and was very accommodating. I would definitely recommend him to customers. Even after our purchase he is always helpful and willing to assist. Great guy!! More
by Happy people
Employees Worked With
Tom Cinelli
February 17, 2016
Pleasant Surprise! Went in on a quiet Sunday afternoon not expecting too much. Andy got us the car we wanted from another location in 2 days and made the entire experien Went in on a quiet Sunday afternoon not expecting too much. Andy got us the car we wanted from another location in 2 days and made the entire experience, pleasant and non-aggressive, He was laid back in his style and made us feel like he was simply offering his services if we wanted but no pressure or hard feelings if things didn't work out. Surprisingly, the deal went easily and we walked out convinced we made the right choice of car and dealership. More
by Explorer Fan
Employees Worked With
Greg Cohen, Andy Simonetti
