Star Ford Lincoln

Seta Alexanian is simply the best concierge. Was met promptly, Permitted to convey the reasons I was seeking service on my vehicle (2015 Lincoln, MKZ Hybrid). Scheduled servicing was performed w Was met promptly, Permitted to convey the reasons I was seeking service on my vehicle (2015 Lincoln, MKZ Hybrid). Scheduled servicing was performed within 2 hours and my vehicle was returned freshly cleaned. More

Hot Seat!!! The seat warmers were literally burning a hole in my front passenger seat! Seta got me squared away with mechanic Jesse and got the seat replaced in o The seat warmers were literally burning a hole in my front passenger seat! Seta got me squared away with mechanic Jesse and got the seat replaced in one day! Valet service delivered my Lincoln MKC cleaned to my home by a very polite, professional driver. More

Terrible and Injustice Terrible service took my car in waited a month, guaranteed me that they will help, after a month of my car being with them, they charged around 1,800$ Terrible service took my car in waited a month, guaranteed me that they will help, after a month of my car being with them, they charged around 1,800$ Because they did a diagnostic that I never approved or Signed in any document agreeing to this, got my car out of there with no Motor inside of it, and all the parts were scattered taken out of the car which they had no right to touch or take off, including transmission and exhaust pipes, that I paid for !! planning to take them to court, now I have a car at home sitting with no motor, and parts, Service manager should be Fired!! Did not help me, only made everything worse and ended up paying them, was charging me over 6,000$ for a new motor which is ridiculous, Injustice this place should be closed down the way they handle there business. 0 stars if possible! More

Kevin was the best! Kevin helped me get my Ford Fusion back up and running. He was beyond helpful and did everything he could to get us the best price possible. Kevin helped me get my Ford Fusion back up and running. He was beyond helpful and did everything he could to get us the best price possible. More

Install of air bag, window repair, brake light fix I needed the service to my car completed by a certain time because I needed it to help out family. I spoke to Kevin McGlinchey and explained the urgen I needed the service to my car completed by a certain time because I needed it to help out family. I spoke to Kevin McGlinchey and explained the urgency. He got back to me, said that it would be ready and it was! More

Excellent After showing up without an appointment and not knowing exactly what was wrong with my vehicle I left feeling great about the visit. Thanks Randy Duc After showing up without an appointment and not knowing exactly what was wrong with my vehicle I left feeling great about the visit. Thanks Randy Duckett! More

Excellent Service It was a quick and pleasant experience in purchasing our new Ford. Sales and administrative staff were highly professional and personable. They were It was a quick and pleasant experience in purchasing our new Ford. Sales and administrative staff were highly professional and personable. They were well prepared for our visit and presented attractive programs of which we were not aware. More

Awsome Pickup on time with polite helpful driver. Work done quickly and return driver was also on time and pleasant to deal with. Would rate them tops. Pickup on time with polite helpful driver. Work done quickly and return driver was also on time and pleasant to deal with. Would rate them tops. More

Super Customer Service My Ford Edge steering was somewhat going to one side at times. I was not sure if my tire air pressure were not with correct pressure. I did not have My Ford Edge steering was somewhat going to one side at times. I was not sure if my tire air pressure were not with correct pressure. I did not have appointment to top it off. Randy was there , I explained my concerns and that was not comfortable the way my 2018 Edge Steering. Randy listen carefully told me not to worry he would front team member. IN 50 minutes my problem was taken care of..I was so happy and satisfied.. More

Class A Service I always receive great and thorough service. Randy is my service contact. I never feel that he lets anything slip through the cracks. I have been a I always receive great and thorough service. Randy is my service contact. I never feel that he lets anything slip through the cracks. I have been a customer for over 5 years. More