Star Ford Lincoln

Very efficient and hassle free Salesperson was easy to deal with and quick to respond to my requests. They did not jerk me around and it was a quick process Salesperson was easy to deal with and quick to respond to my requests. They did not jerk me around and it was a quick process More

One of the best car-buying experiences we've had in years!! My husband and I have bought many, many cars over the years, and this latest was the purchase of a car for our son (who lives out of state). The low p My husband and I have bought many, many cars over the years, and this latest was the purchase of a car for our son (who lives out of state). The low pressure, friendly and congenial experience with Harry was truly a new experience for us when working with other car manufacturers' dealerships. We couldn't be happier with this experience, and wish to thank Harry, Mark, and Star Ford! More

Fast and very friendly service My service is always fast and very friendly which is a different experience for me compared to other car brands in the past. This is my first American My service is always fast and very friendly which is a different experience for me compared to other car brands in the past. This is my first American car purchase and I have been very impressed so far! More

flat tire tire monitor on dash was on..they fixed my tire and i was in and out very quickly. thank you for the service..i have my friend going in this saturday tire monitor on dash was on..they fixed my tire and i was in and out very quickly. thank you for the service..i have my friend going in this saturday. More

Excellent customer service!! They were honest, fare and fast with getting me into the vehicle I wanted. The customer service was excellent and not overwhelming. Good job guys They were honest, fare and fast with getting me into the vehicle I wanted. The customer service was excellent and not overwhelming. Good job guys More

Friendly Service Friendly service. Services rendered as promised. Kevin, my service rep was professional and friendly! They took care of all he issues and I left happy Friendly service. Services rendered as promised. Kevin, my service rep was professional and friendly! They took care of all he issues and I left happy. More

Greated promptly by Angie, and she was very friendly. Doing regular maintance is never fun, I was greeted by Angie she was friendly and welcoming and got me right out the door, she follow up through the d Doing regular maintance is never fun, I was greeted by Angie she was friendly and welcoming and got me right out the door, she follow up through the day and my car was ready when I arrived. The pick up process was just as smooth Angie saw me and got me back on the road in no time at all. Thank you for a great experience. More

Total satisfaction I am always pleased with the service at Star Ford. Service is always quick and just as promised. I really depend on Star Ford to keep my Escape in per I am always pleased with the service at Star Ford. Service is always quick and just as promised. I really depend on Star Ford to keep my Escape in perfect order. More

Great Service!! Preditor Salesmen in the Waiting Room I always come to Star Ford when my car needs service. I love the service center and my service advocate Danielle "Sam". She always treats me well an I always come to Star Ford when my car needs service. I love the service center and my service advocate Danielle "Sam". She always treats me well and had a quick check-in and headed to the waiting room to hang out while my car was being serviced. This is usually a good quiet time to catch up on my reading and e-mails, however this experience came with a predatory salesman named John. He was like a pollinator, jumping from one service customer to another asking about their vehicle, what it's in for, how much they owe on it, etc. I was never more uncomfortable and annoyed in a service department. This captive-audience predatory practice is not appropriate at all. Not only did it propagate an uneasy feeling among those in the room, it also publicly revealed private information of the "prey" as they divulged financial information, residential information, to John as he continued to ask increasingly personal questions. I would recommend that someone speak to the sales staff and remind them that folks in the waiting room are not focused on buying cars, they are focused on maintaining the vehicles they already have and to put their faith in the fact that if someone is looking for a purchasing option, they will seek out help. We are not helpless. Other than that, I had a very positive experience, -Wes Holland- More

Mirror Mirror I had an issue with my driver side mirror and Randy was absolutely amazing! He ordered the mirror and said “be here on Monday”, and that’s exactly wh I had an issue with my driver side mirror and Randy was absolutely amazing! He ordered the mirror and said “be here on Monday”, and that’s exactly what we did. Thank you Manny and Michael for getting us in and out as quickly as you could. We will return, and know that we will receive the same service we did from the get go. More