Star Ford Lincoln
Glendale, CA
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1,057 Reviews of Star Ford Lincoln
I will definitely return to Star Ford to service my car. Seta, the associate who assisted me, was incredibly helpful and informative. Whether for major servicing, or just an oil change, Star Ford is where I Seta, the associate who assisted me, was incredibly helpful and informative. Whether for major servicing, or just an oil change, Star Ford is where I’ll be heading to. More
Love that I can go in and it's quick and easy to fill out paperwork. Everyone there is friendly. I appreciated that they are doing everything they can to stay safe and healthy and to make us feel comfortabl paperwork. Everyone there is friendly. I appreciated that they are doing everything they can to stay safe and healthy and to make us feel comfortable in continuing to take our vehicles in for service. More
They were very fast and efficient. They were professional even during this trying time. They had the car 20 minutes tops. Thank you very much. professional even during this trying time. They had the car 20 minutes tops. Thank you very much. More
Star Ford has been my best go to Ford Dealer since 1987. Their customer service is generally even better today than of yesteryear. While they've ceased free delicious coffee and customer home return and pic Their customer service is generally even better today than of yesteryear. While they've ceased free delicious coffee and customer home return and pick-up that was very useful for me (partially disabled) my very recent simple service visit could not have been quicker or more stress free. Thank you Michael for the friendly and efficient interaction. More
First time working with Seta, she was fabulous . Helped me out with every concern . Manny Arguello as always is great pleasure to visit him. Thank you me out with every concern . Manny Arguello as always is great pleasure to visit him. Thank you More
Star Ford lives up to it's name by doing a five star service every time I take may car there. Seta Alexanian is an outstanding service representatives who keeps me informed about the condition of my car service every time I take may car there. Seta Alexanian is an outstanding service representatives who keeps me informed about the condition of my car throughout the day via text. More
Took my car in to get it checked due some metal parts hanging from the undercarriage after just getting it serviced at that dealership. Randy was extremely rude accusing us of lying about it and sayin hanging from the undercarriage after just getting it serviced at that dealership. Randy was extremely rude accusing us of lying about it and saying we had ran something over. Saying he sees it all the time and that we were lying and he began making a big scene. We weren't there asking for money or anything. We just wanted to see if it could be lifted and maybe screw in the parts because that's what it looked like it was missing. Supervisor came and asked for it to be lifted. It was eventually lifted and it was found that the mechanic did not screw in those metal parts and that's why they were dangling. Randy never apologized for assuming and accusing us of trying to scam them. Overall really rude and unprofessional. Never been treated like that by employee at any dealership ever. More
terrible experience Hello everybody! I have a terrible service experience! My car is in service for less than 91 days! they cannot solve the problem! I do not recommend Hello everybody! I have a terrible service experience! My car is in service for less than 91 days! they cannot solve the problem! I do not recommend you visit this service center! all the more if you have commercial vehicles! car reception engaged in seta alexanyan I am shocked as the owner of the dealer does not fire workers such as setaa! she talks to customers not respectfully very rude it's just awful! More
I had complaints with car maintenance services for my Ford Mustang GT, but they worked really hard to resolve my issues. Additionally, I have an extended car insurance and never had to pay over $100 for Ford Mustang GT, but they worked really hard to resolve my issues. Additionally, I have an extended car insurance and never had to pay over $100 for any mechanical repairs. My advisor contacts the insurance company and takes care of my matter. Hassle-free and excellent follow-up! More