Star Ford Lincoln

Fast, Friendly, and excellent service I purchased my Mustang from Star Ford Lincoln. It was the best investment I made into the best American product. The service department is professiona I purchased my Mustang from Star Ford Lincoln. It was the best investment I made into the best American product. The service department is professional, friendly and knowledgeable at Star Ford Lincoln. More

Turn signals and flashers I ask for Randy Ducket. He is perceptive and kind and efficient and has great people skills. Before aRandy, I worked with Charlie Garcia. I was sad wh I ask for Randy Ducket. He is perceptive and kind and efficient and has great people skills. Before aRandy, I worked with Charlie Garcia. I was sad when he retired but Randy turned out equally as great. More

My experience at Star Ford I highly recommend Star Ford's service dept. Star's people are efficient and fast. I was completely satisfied with my most recent experience there. Se I highly recommend Star Ford's service dept. Star's people are efficient and fast. I was completely satisfied with my most recent experience there. Service Manager Michael Harry was impressive. Thanks. More

Sucked Do you guys have my vehicle for a whole week and fix nothing with you overheating issue in a brand new 2018 van .... Would not recommend Star Ford Do you guys have my vehicle for a whole week and fix nothing with you overheating issue in a brand new 2018 van .... Would not recommend Star Ford to anybody More

Service Dept Came in with no appointment, was greeted with a smile. Michael got my car into service for The Works Oil Change and a free ride back to work. Can’t as Came in with no appointment, was greeted with a smile. Michael got my car into service for The Works Oil Change and a free ride back to work. Can’t ask for any better service when you’re busy at work. I was notified of optional/recommend items that needed attention via text message. We came to an agreement and was texted when my service was complete. I’m very happy with my service appointment at Star Ford. More

Fast and friendly. Came to them with a warranty problem on my car front headlight. What's a walk-in customer was treated very friendly. And was there for about 1 hour wh Came to them with a warranty problem on my car front headlight. What's a walk-in customer was treated very friendly. And was there for about 1 hour when my car was returned to me they even checked tire pressure for me. More

Ford Escape Randy, my Star Ford rep was very good. He kept in touch and handled all my questions. Good service and quick reply to all my questions. I would rec Randy, my Star Ford rep was very good. He kept in touch and handled all my questions. Good service and quick reply to all my questions. I would recommend company. More

Service Great customer service provided by Eric the Service Rep. Provided all information that was requested for the service to be done. Also provided infor Great customer service provided by Eric the Service Rep. Provided all information that was requested for the service to be done. Also provided information on the deals. More

For your info! For the first time in almost 15 years using this Dealership Service Center for my old and new Lincoln Navigator, this is the very first time I am very For the first time in almost 15 years using this Dealership Service Center for my old and new Lincoln Navigator, this is the very first time I am very disappointed with the Service Department. First of all I had requested Seta Alexanian to serve me but even though the Bill was issued to her name the service was provided by Andrew Banales who was more in managerial position I guess than Service Department. I asked for regular service because I was going for a road trip and I didn't realize that my Mileage was already 39.8K very near to 40K of I suppose for a special service?, he didn't even remind me or state any concern? I am not sure even if I should have concern or not? Secondly it was clearly written full service including Car wash and interior vacuum, but when I picked up my car there was no touch on exterior or interior cleaning? He didn't even offer me ride when I left my car for service? And finally my Bill didn't have any Inspection card attached to show what was the result of multipurpose inspection of my car, even though it was written there should be one. I left without any complaining because I didn't have time to stay and argue and frankly speaking I am not even sure if anything at all was done to the car or I was just charged $ 98 for no reason? I am very disappointed. More

very professional service Service advisor was professional and communicated clearly and in a timely manner. Car was actually repaired correctly for the first time. Friendly sta Service advisor was professional and communicated clearly and in a timely manner. Car was actually repaired correctly for the first time. Friendly staff and a positive experience. More