Star Ford Lincoln

Great service Seta is the best service advisor I have ever had. That is over a 30 year history. Just a super Rockstar with OUTSTANDING service. Her attention to de Seta is the best service advisor I have ever had. That is over a 30 year history. Just a super Rockstar with OUTSTANDING service. Her attention to detail is unmatched. More

Average The work was done on time and as promised; however, the initial service scheduling was like.pulling teeth. The initial serv. rep was difficult.to get The work was done on time and as promised; however, the initial service scheduling was like.pulling teeth. The initial serv. rep was difficult.to get hold of and didnt return calls.. Sam eventually took over and had good follow up contact. More

Fast and efficient I had an appointment at 9:30 but they were a little busy and was behind schedule but they made sure I was next and taken care of. I had an appointment at 9:30 but they were a little busy and was behind schedule but they made sure I was next and taken care of. More

2015 Focus ST repair For a while, I felt my car was burning a lot of gas. The check engine light turned on so I took it to Star Ford in Glendale. Within a few hours of dro For a while, I felt my car was burning a lot of gas. The check engine light turned on so I took it to Star Ford in Glendale. Within a few hours of dropping off the car, I received an update from Erick for my car. I got my repair done pretty fast. They have great communication. Everyone on the drive, cashier/parts department is helpful and courteous. I will definitely go back for any repairs I need. More

Always a pleasant experience My transmission went on my Lincoln MKC and, as always, Seta Alexanian was ready and able to help. She got me right into a loaner, and when there was My transmission went on my Lincoln MKC and, as always, Seta Alexanian was ready and able to help. She got me right into a loaner, and when there was going to be a delay with getting the new transmission and getting it installed, she had the general service manager take care of my oil change. I never have a complaint about these folks. More

Excellent VIP Service Michael Harry, service manager, took superb care of me and my Edge. His attention to detail and efficiency was very much appreciated since I wanted t Michael Harry, service manager, took superb care of me and my Edge. His attention to detail and efficiency was very much appreciated since I wanted to wait while the Edge was being serviced. I extend my congratulations to Michael and to the dealership for incredible service. Thank you. Cordelia Sherland More

Recall Great Customer Service & the whole process was fast. Help my car get out the street when it stopped in the middle of the road. Thanks! Great Customer Service & the whole process was fast. Help my car get out the street when it stopped in the middle of the road. Thanks! More

Quick friendly service All employees were attentive and friendly and quick to address my service concerns. Especially helpful was Andrew Banalas who not only orchestrated th All employees were attentive and friendly and quick to address my service concerns. Especially helpful was Andrew Banalas who not only orchestrated the service but helped by syncing my phone afterwards! More

The best service! Seta in service is great and always goes up and beyond for anything i need. Star Ford Lincoln is the only place ill bring my vehicle to. Seta in service is great and always goes up and beyond for anything i need. Star Ford Lincoln is the only place ill bring my vehicle to. More

Recall My service agent didn’t know about the recall. I had to call later when I got home after dropping off the car. I looked at the letter I received in th My service agent didn’t know about the recall. I had to call later when I got home after dropping off the car. I looked at the letter I received in the mail then called to make sure it got done. Why wasn’t the recall in your system? I shouldn’t have had to mention it. More