Star Ford Lincoln

My visit was simple and easy. It was nice to complete. Seta, my service person did a great job in getting me in and out of the store. She even brought me up to date on a couple of recalled items for my Ex Seta, my service person did a great job in getting me in and out of the store. She even brought me up to date on a couple of recalled items for my Explorer. The store was clean and I was able to enjoy a nice, hot cup of coffee as I headed back to the office. Overall, it was a very pleasant experience. More

My Glendale dealership review I had a good experience at this dealership and the salesperson Mo was very helpful and knowledgeable. They helped me her the car I was looking for. I had a good experience at this dealership and the salesperson Mo was very helpful and knowledgeable. They helped me her the car I was looking for. More

Do your homework before buying I was forced to buy a car in rush to replace my favorite Crown Victoria. This was to be my last car I would ever buy (I am 90), relying on advise of I was forced to buy a car in rush to replace my favorite Crown Victoria. This was to be my last car I would ever buy (I am 90), relying on advise of others and unfortunately without doing my own homework. The dealer was extremely helpful explaining all the electronic gadgets to my son (not to me) and taking us to the car lot with all available Fusion cars. None of them were fully as per my liking and I can blame only myself for not having asked to show me and test drive another model. The Ford Taurus from the look of it might have been perhaps more to my liking and to what I have been used to. I did not like the available colors of the Fusion, the lack of personality, the Interior with very limited rear and side view, the dash board displays some of them hardly legible because of glass reflections and diverting attention from driving, too much electronics, the keyless starting, no mechanical emergency brake etc. I could kick myself for having felt intimidated to buy a car I disliked and I do regret it every time I look at the car or drive it. But I blame only myself and I have only praise for the dealer, who was very polite and tried to do his best. The lesson: Do your homework before buying. More

Return customer I have purchased or leased 3 vehicles from Star Ford. All experiences were very good. They have a great team of people at this dealership. The serv I have purchased or leased 3 vehicles from Star Ford. All experiences were very good. They have a great team of people at this dealership. The service department is also very good. More

Horrible Service Received horrible customer service. Rude and sarcastic employee, and even more rude Manager. Left a message for General Manager to discuss service e Received horrible customer service. Rude and sarcastic employee, and even more rude Manager. Left a message for General Manager to discuss service experience, but call was not returned. More

Manny Arguello, Service Director and Star Ford Service Team I have been taking my vehicle for service at Star Ford for the past six years. Overall I have been satisfied with their professionalism. Manny Arguell I have been taking my vehicle for service at Star Ford for the past six years. Overall I have been satisfied with their professionalism. Manny Arguello runs a taught ship and he and his team are rated A+ by me. Customers are greeted in a timely fashion and Service Advisors assist with an open ear. My Service Advisor Kevin McGlinchey kept me abreast of my repairs and work progress. Manny's door is always open if you have additional questions or concerns. No problem is too big for him to get resolved. Thank you Star Ford. Satisfied Customer Patricia Thompson More

Ford Focus Dropped off vehicle overnight due to engine light on. Eric took care of it, and had my vehicle ready for pick up the following day. Dropped off vehicle overnight due to engine light on. Eric took care of it, and had my vehicle ready for pick up the following day. More

They know what service means! I didn’t have an appointment but my car was taken care of quickly. I just needed a battery change. I didn’t have an appointment but my car was taken care of quickly. I just needed a battery change. More

Great service Thanks for your knowledge and service. I feel great coming to star Lincoln for our new car. Hrair was very helpful and we came back especially to mak Thanks for your knowledge and service. I feel great coming to star Lincoln for our new car. Hrair was very helpful and we came back especially to make a deal with him. Great salesman and nice person. More

Scheduled Maintenance of Ford Flex Brought in my car for its routine maintenance and it was ready for me to pick up in less than a couple hours. Very pleased with the service! Brought in my car for its routine maintenance and it was ready for me to pick up in less than a couple hours. Very pleased with the service! More