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Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.4
1,798 Reviews

211-10 Jamaica Ave

Queens Village, NY

11428

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1,798 Reviews of Star Chrysler Jeep Dodge Ram

July 06, 2021

Reliable and professional service. Was able to schedule timely service and staff (Andres) assisted to resolve an issue that occurred during service with no charge. More

by Tomer.peer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anreas
July 01, 2021

They scammed you there, took my grand Cherokee which was under warranty because ok a loose air bag plug under the seat . How I know they laying is because I check that plug to reset it before I took the car More

by Rjaikaran04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Milton Jerez
Jul 02, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

June 30, 2021

Great quality costumer service and diligent in getting client questions answered. More

by allybees2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Reddick
Jul 02, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

June 28, 2021

I’m not sure what happened to the service department at star. They took an extremely long time to repair my vehicle and could not find my car when I arrived to pay and pick the car up. Ridiculous! More

by AMPINCKNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leon Rai
Jul 02, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

June 25, 2021

The easiest and most pleasant car experience ever! Super shoutout to Tequan for helping us get the car we truly wanted to start our family with! More

by FRANK.CAFFEY53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai, Tequan Grant, Jhonatan Rubio
Jul 02, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

June 23, 2021

Excellent and just great. Couldn’t ask for a better service. More

by Masilangramil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold
Jul 02, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

June 19, 2021

They did the work quickly and efficiently. I appreciated not having to wait too long and that they respected my time by calling me as soon as the car was ready. More

by Rachelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold
Jun 22, 2021 -

Star Chrysler Jeep Dodge Ram responded

Rachelle - thank you for taking the time to rate and review our dealership!

June 16, 2021

Very disappointed when I received my vehicle back from a Very disappointed when I received my vehicle back from a oil change. Tech spilled oil on engine cover, oil all over oil filter housing, looks as if o More

by Ageeaweek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jhonatan Rubio
Jul 02, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

June 16, 2021

Service and Sale are very bad except the finance guy. I hope next time you guys have some kind of professionalism in your duties.selling a car with the engine light on is not professional. More

by vainqueur
Quality Of Work
Recommend Dealer
No
Employees Worked With
Arnold, Tequan Grant
Jul 02, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

Jul 03, 2021 -

vainqueur responded

The service was bad not even a receipt was given to me after the service. I called and texted my advisor Arnold to let him know about my problems, he hasn’t answered me until I asked to speak to a supervisor. I explained when I got home after the service the car was disabled and unable to start. Arnold said to me the technician changed something to fix the problem until now I have not the receipt. I was asking for a 6 cylinders Is after 3 days I realize it is a 4 cylinders I recognize it was my mistake because I was so crazy to buy the rubicon after driving two Sahara’s for 8years.

June 15, 2021

Very friendly and organized service and helpful with the whole buying process. I went to purchase the vehicle I knew I wanted it was quick and easy. More

by batistahumberto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tequan Grant
Jun 15, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We appreciate it and look forward to working with you again in the future!

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