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Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.4
1,798 Reviews

211-10 Jamaica Ave

Queens Village, NY

11428

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1,798 Reviews of Star Chrysler Jeep Dodge Ram

July 20, 2021

A perfect gentlemen in every way and extremely knowledgeable about the product. Kind patient and made my car buying experience a incredible joy. I recommend Mike Cruz and the Star dealership. More

by Joseph Palazzolo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cruz
Jul 22, 2021 -

Star Chrysler Jeep Dodge Ram responded

Joseph - thank you so much for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate the recommendation and look forward to working with you again in the future!

July 20, 2021

Mike Cruz was very professional and helped me through the whole process of buying a truck. I got exactly what I wanted and left a very happy customer. I would definitely buy another car with Mike. He is true More

by Twipee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cruz
Jul 22, 2021 -

Star Chrysler Jeep Dodge Ram responded

Twipee - thank you so much for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate it and look forward to working with you again in the future!

July 17, 2021

Dealt with Milton, he has been super helpful throughout the entire process. This is my first time leasing and it has been a smooth process. More

by Nicole.mendonca19.94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Jerez
Jul 20, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate it and look forward to working with you again in the future!

July 15, 2021

Everyone is good. Service is good. Communication is good. I am totally satisfied with everything. I have never had any significant problem receiving any service. More

by LYNDY26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold
Jul 20, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate it and look forward to working with you again in the future!

July 13, 2021

Damien was very helpful and worked out a great deal and was understanding with our budget. I would recommend star Chrysler, jeep ,dodge and ram More

by Lorin C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Reddick
Jul 15, 2021 -

Star Chrysler Jeep Dodge Ram responded

Lorin - thank you so much for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate it and look forward to working with you again in the future!

July 10, 2021

The dealer was okay in my book they help me when things I didn't know let me know what I need and they got me approved for a car More

by YVESGOUSSE26
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tequan Grant
Jul 12, 2021 -

Star Chrysler Jeep Dodge Ram responded

thank you so much for your wonderful review! We appreciate it and look forward to working with you again at Star Chrysler-Dodge-Jeep-Ram!

July 09, 2021

I am very disappointed., I do not understand why it took I am very disappointed., I do not understand why it took your service department five hours to change a tire, last Monda, June 28th from 930 am un More

by 4242602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon
Jul 12, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

July 08, 2021

I bring my car to the dealership for repairs, I was told my car going to be diagnosed by 5:30 PM that day on 06/17/21, when I called that day I was told they don't have any mechanic to work on the car the c More

by jan.bielawski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Advisor Andres M Mora
Jul 12, 2021 -

Star Chrysler Jeep Dodge Ram responded

Jan - we apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

July 08, 2021

I went there to have a few electrical problems checked. They quoted $2,100 to fix rear wipers and control module. I declined the repair since its too much. Had to pay around $350 to them for just checking More

by Aryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adrian
Jul 12, 2021 -

Star Chrysler Jeep Dodge Ram responded

Aryl - we apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

Jul 14, 2021 -

Aryl responded

I would like a refund for the so called “service fee” you guys charged. I paid 300+ dollars for you to cut the wires on my car?? Why? So that I won’t have a choice but to come back to you to repair it? Its ridiculous how you guys take advantage of customers

July 07, 2021

Very smooth process from beginning to end. Jhonatan is a great salesperson and made the experience very pleasant and professional. The communications were clear and quick replies and I was in the car the ne More

by Vlad S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhonatan Rubio
Jul 08, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We appreciate it and look forward to working with you again at Star Chrysler Dodge Jeep Ram.

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