Star Chrysler Jeep Dodge Ram
Queens Village, NY
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1,798 Reviews of Star Chrysler Jeep Dodge Ram
Very personal service. The wait time wasn’t too long. Customer service was great. I told what job would be done with the car and went over was done after the job Customer service was great. I told what job would be done with the car and went over was done after the job More
It was a pleasure doing business here. The salesperson Fabian was very polite and knowledgeable. He took time explain and provided options while making his sale. Fabian was very polite and knowledgeable. He took time explain and provided options while making his sale. More
No wait !! Service was amazing. Went in for regular servicing. Left the car and came home. Car was ready in 2 hours. Didn't have to wait at all. servicing. Left the car and came home. Car was ready in 2 hours. Didn't have to wait at all. More
Teresa was my service rep and she did a great job!!! I Teresa was my service rep and she did a great job!!! I would go back and recommend it. She was great and honest . Thank you Teresa was my service rep and she did a great job!!! I would go back and recommend it. She was great and honest . Thank you More
Star Chrysler has an issue providing proper scheduling and completing diagnosis. It took them 2 working days to look at my Jeep GC. Then some of the issues that was discussed was also ignored. It seemed a and completing diagnosis. It took them 2 working days to look at my Jeep GC. Then some of the issues that was discussed was also ignored. It seemed as if they would rather leave the work to chance because the issues were very blatant. More
Terry was friendly and welcoming. She treated each guest professionally. She saved me a return trip which was appreciated. I woi li d recommended this service area professionally. She saved me a return trip which was appreciated. I woi li d recommended this service area More
Horrible experience. The issues with my car were covered under warrenty. When Lou called me he stated I needed repairs beyond the warrenty to which I said yes VS telling me that the repairs beyond the warr under warrenty. When Lou called me he stated I needed repairs beyond the warrenty to which I said yes VS telling me that the repairs beyond the warrenty are highly recommended not needed to get the car running. This is a sleezy way to get money out of your customers. I would have budget the other maintenance at a time where I can afford to do so. This cost me $700 more out of pocket at the moment. I didn’t want the extra repairs. I requested an itemized list of the services being done and I didn’t get this list until the work was complete and had to call back multiple times. I’m assuming this is because he knew I’d catch on the what he was doing and let him know I didn’t need them xxxxxxxx $700 full throttle service he upsild for no reason. I’m leaving this review anywhere and everywhere I can to make sure no one else has to be swindled. If I can save at least one person from this crap i will be happy. More
I'm totally disappointed with the work of the dealer, I arrived on a Friday to check the engine light on, they fixed it and they charged me $ 700 for that and by Tuesday the check engine light was already arrived on a Friday to check the engine light on, they fixed it and they charged me $ 700 for that and by Tuesday the check engine light was already on again, the work was no use what did they do in my car More