Star Chrysler Jeep Dodge Ram
Queens Village, NY
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1,798 Reviews of Star Chrysler Jeep Dodge Ram
I went there to get a simple oil change on my 2017 jeep Customer service a week later the jeep leaking oil spent $800.00 not good they should put cameras in garage where they are repairing cars Customer service a week later the jeep leaking oil spent $800.00 not good they should put cameras in garage where they are repairing cars More
Dealership is awesome except that we cannot see any Auto racing or Dodge Infomercial in the waiting area. They have static displays but no video content. racing or Dodge Infomercial in the waiting area. They have static displays but no video content. More
the tire pressure ligt is on, this is paid and charge the tire pressure light is on, this is paid and charge listed on my bill. We have to pick up the car to use on the night. Called Mr. Lou about it. It the tire pressure light is on, this is paid and charge listed on my bill. We have to pick up the car to use on the night. Called Mr. Lou about it. It is a least car and a recall for service. We have many car look for a services More
Checked in for oil change 7:40am and received my jeep back at 9:22. head light not working. Yet the report after I paid for the oil change started lights were checked. Had to pay additional. Not cool! F back at 9:22. head light not working. Yet the report after I paid for the oil change started lights were checked. Had to pay additional. Not cool! For the headlights to get fixed. More
The initial visit was encouraging. I found a used vehicle that I liked. Then the experience deteriorated after. First the Sales man promised new tires but gave me the car at night with the original t vehicle that I liked. Then the experience deteriorated after. First the Sales man promised new tires but gave me the car at night with the original tires.... ok... one of the manager said he will give me a nice discount on some new tires... haven't heard from him as yet... Finally, the car radio failed the 2nd day after puchase... they convinced me to wait until my extended warranty kicked in... I waited... the warranty may not have covered the radio because I was offered a $300 dollar radio as a replacement for a factory $3000 dollar one. I checked the price with Toyota... A refurbished radio is about $1000..end result is I had to come out of pocket about $200 to get a decent Radio. .I understand that its can be a business decision to only allocate a certain amount to correct a bad situation but the lack of transparency and the questionable way it was done left an unwanted taste in my mouth. I will try again to see what kind of tire deal I can get... not very hopeful but will give them the opportunity to do the right thing. More
Terrible service. My jeep was towed in on a Monday and it took them three days too notify me that my jeep just needed a battery replacement. I had too constantly too tell them i needed too know what was wron took them three days too notify me that my jeep just needed a battery replacement. I had too constantly too tell them i needed too know what was wrong with my jeep. Because i lost three days of work. I had no other form of transportation or rental at all.will never take my jeep never again too this dealer.very unprofessional staff More
My visit to the service department was a not a stressful event. I dealt with Teresa and she was very pleasant. She answered all my questions and concerns in a professional manner event. I dealt with Teresa and she was very pleasant. She answered all my questions and concerns in a professional manner More
I was really skeptical about coming here at first. I read so many horrible reviews online but I really needed to take my car in so I went anyways. Once I arrived I was assisted by a wonderful woman by the na so many horrible reviews online but I really needed to take my car in so I went anyways. Once I arrived I was assisted by a wonderful woman by the name of Teresa. Thank you so so much for helping me and for being so kind throughout my entire experience there. Service took a little bit longer than I’d liked but overall everything went smooth. More
Lou was very helpful and pleasant. He went out of his way to help me with my questions. I waited for my car to be serviced and was so happy that it was done quickly. way to help me with my questions. I waited for my car to be serviced and was so happy that it was done quickly. More