St Charles Hyundai

Pleasantly Suprised! My fiance and I had been to multiple dealerships when we decided to stop into St. Charles Hyundai. We were promptly met by David, our sales represent My fiance and I had been to multiple dealerships when we decided to stop into St. Charles Hyundai. We were promptly met by David, our sales representative, after letting the receptionist know we were looking to speak with someone in regards to a new Santa Fe. Even though it was a snowy day, David was more than willing to show us as many vehicles as we wanted to see. He took us on multiple test drives and was very knowledgeable in regards to each vehicle's features. He was very respectful and not pushy at all, which seemed to be an ongoing trend when it came time to meet with Jason Freed in finance. Jason was right up there with David when it came to friendliness and knowledge. He walked us through all of our different options and was not pushy in regards to selling us extended warranties or service packages. We could not have asked for better treatment. While this is a very condensed version of our experience I think you can see that we were thrilled to have walked in and ultimately purchased a vehicle from St. Charles Hyundai. We had been to one other Hyundai dealership that morning and are glad our experience there took us here. I am typically not one to write reviews, but in our dealings with this dealership and it's employees I felt it was more than warranted. I would highly recommend the dealership as well as David and Jason to anyone in the market for a new car. Thanks for the great experience! We will definitely be back! More

Mike Betts was terrific from the moment we walked on the lot We visit St. Charles Hyundai on a Saturday to see a Santa Fe they had listed on their website. Mike Betts met us as we headed inside to look for some We visit St. Charles Hyundai on a Saturday to see a Santa Fe they had listed on their website. Mike Betts met us as we headed inside to look for someone to direct us to it. Unfortunately it had been sold. Mike led us to look at two other like-optioned vehicles in other colors, neither to our liking. He was very helpful in offering a test drive, which we did not need since we already had driven a Santa Fe and were now shopping colors and options. After looking at another dealer that same day, we decided a Regal Red Pearl GLS with no option packages was what we really wanted. Unfortunately there were no such animals in the greater STL area; just two red ones at other dealers with option packages we did not need at more money than we wanted to spend. Since we were on the road looking at other dealer's inventory, we called Mike near closing time (6PM) asking about what we could do. Mike and his manager did a 300 mile search that day yet and found us a red one in KY. We negotiated a terrific price over the phone beating another dealer's price, left a charge card deposit, and waited until Monday to hear the news. By now it was way past closing time. Our Regal Red Pearl Santa Fe GLS arrived in STL on Tuesday and was delivered to us Wed. evening. During all this Mike was the most service-oriented, gentile person, making sure everything we needed was in place and done like we wanted. When picking up the vehicle we noticed some cleaning that still needed doing inside and outside, including removal of smudges, adhesives, minor mars, etc. Mike Betts called in Mike Moon from the service dept. and he took great care to make sure everything was just the way we wanted it. In the end Mike Moon buffed and waxed the entire vehicle while we went to dinner to make sure it was "just so", both to his and our satisfaction. It's good to see such pride in doing the job right. What a great team!!! Everyone needs to see Mike and Mike at St. Charles Hyundai! More

Exceptional positive car buying experience We purchased 2 cars from St Charles Hyundai recently and the experience was nothing short of excellent. Pricing was low pressure and fair compared to We purchased 2 cars from St Charles Hyundai recently and the experience was nothing short of excellent. Pricing was low pressure and fair compared to other dealers we visited. What made the experience exceptional was our sales rep. David Sansoucie. He went above and beyond for us to find the vehicle we wanted in a certain color which they did not have on the lot and got it for us that day . He even stayed late so we could get the paperwork done and drive home in our new car, happy customers. After we got our 2nd purchased car home we realized it was missing an antenna.One call to Mr. Sansoucie and he got us a new one and even offered to deliver it to our house 30 miles away. That is exceptional service.If you are looking for a great deal on a car and a sales rep. that provides an excellent experience please see David Sansoucie and the rest of the St Charles Hyundai staff. More

My husband and I recently bought a Nissan Armada from Jason Freed and all I can say is WOW!!! Jason was more than helpful and patient with us. He made our buying experience a breeze!! We had recently bee Jason Freed and all I can say is WOW!!! Jason was more than helpful and patient with us. He made our buying experience a breeze!! We had recently been to another dealer and left feeling discouraged and frustrated, but that was definitely not the case at St. Charles Automotive! Everyone we encountered was extremely friendly and knowledgeable. I would highly recommend purchasing your next car from Jason and experiencing the great service at St. Charles Automotive for yourself! We will absolutely be calling on Jason again for our next vehicle purchase! Thanks Jason!!! More