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St. Charles Chrysler Dodge Jeep Ram
St. Charles, IL
560 Reviews
St. Charles Chrysler Dodge Jeep always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 1611 E Main St to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 560 reviews
April 27, 2024
I leased a Jeep Renegade in 2021. The sales team was great but the talked me into paint sealer etc. etc. This was a joke as I had to take it back several times for the sloppy work and The sales team was great but the talked me into paint sealer etc. etc. This was a joke as I had to take it back several times for the sloppy work and finally gave up. I've had it in for a transmission shifting problem twice in the first 6000 miles and now at 9000 it needs work again. I called for an appointment but because my oil change is free and the transmission warranty work, they want me to wait 3 weeks because they don't have a loaner available. The service department here is the worst I've ever delt with. I would not recommend anyone buy or lease a car from this dealership. More
by ryparada
Employees Worked With
Phone
April 26, 2024
Jimmy was very kind and helpful throughout the process. He answered any questions I had and helped find a solution that I was comfortable with, and made the process a straightforward as possible. He answered any questions I had and helped find a solution that I was comfortable with, and made the process a straightforward as possible. More
by Michael.andersen21
Employees Worked With
James "Jimmy" Jaskoske
April 17, 2024
Jimmy was attentive, professional and made this the best car buying experience I’ve had to date. car buying experience I’ve had to date. More
by alevats02
April 15, 2024
I purchase a GMC Yukon in Dec of 2023. Returned a week later to notify them that I had a chip in windshield and a broken cover on visor, The shop said they would contact in a week when Returned a week later to notify them that I had a chip in windshield and a broken cover on visor, The shop said they would contact in a week when parts came in, it is now April with no response. Also it is supposed to have gone through a 172 point inspection and on the first hot day (April 14 2024) yep no Frikin AC. Will NOT ever return for any reason. They do not stand by their policy. More
by t.olinATHH
April 12, 2024
Friendly staff that took the time to work with me on a used car. Would recommend anyone to check out the team here when searching for a car. used car. Would recommend anyone to check out the team here when searching for a car. More
by andrew h
April 11, 2024
Muy amables y atentos en lo que necesitaba y la rapidez en que fui atendida muchas gracias Sarah en que fui atendida muchas gracias Sarah More
by lourdeslagunes
April 04, 2024
Everyone was very friendly and helpful. Vic came over and made sure things we were going well. Vic came over and made sure things we were going well. More
by Rebecca.casey13
Employees Worked With
Other Employees :
James "Jimmy" Jaskoske
March 30, 2024
They did excellent service on helping me pick out my car and were very nice and kind and understanding! The process went smoothly and easy and thanks to Vic for also helping me and making things easier and and were very nice and kind and understanding! The process went smoothly and easy and thanks to Vic for also helping me and making things easier and helpful. More
by Dawsonswag17
