Springfield Hyundai

My experience at Springfield Hyundai - Springfield, PA The customer service was very good! The morale in the company seemed high. My salesman was caring, knowledgeable, patient and kind. I like my car! The customer service was very good! The morale in the company seemed high. My salesman was caring, knowledgeable, patient and kind. I like my car! More

Great dealership and sales department!!! I have brought 2 vehicles from this dearlship in the past 8yrs and always satisfied, this year I bought a new pick up I wished they would come out wit I have brought 2 vehicles from this dearlship in the past 8yrs and always satisfied, this year I bought a new pick up I wished they would come out with a pick up truck because would buy it but reguardless I still recommand people I know to this dealership. Keep up the great work!! More

Excellent and pleasant experience again with Tim! I came to Springfield Hyundai having already seen the level of customer experience that they offered with someone else I knew. When it came time to pu I came to Springfield Hyundai having already seen the level of customer experience that they offered with someone else I knew. When it came time to purchase a car for myself, I knew I'd go back to Tim and the wonderful team at Springfield Hyundai. Tim was fantastic! He took me on a great test drive and was very insightful. I will for sure keep them in mind whenever someone I know is looking to buy a vehicle. Thanks Tim and Springfield Hyundai team! More

Inoperable brakes lights, Hyundai Sonata On the 29th of November I brought two new brake light harnesses from Hyundai of Springfield Pa, as soon as I installed them I was seeing the same prob On the 29th of November I brought two new brake light harnesses from Hyundai of Springfield Pa, as soon as I installed them I was seeing the same problem, intermitting brakes, Monday the 3rd I took the harnesses back and explained what was happening, The counter man Geary was skeptical of my story so he called mike Davis the service manager, the first thing MrDavis said was what would you like to do because I’m not going to keep replacing harnesses, first, I couldn’t believe that was the first thing Davis said to me, I told MrDavis what I told Geary, the same thing is happening with my brake lights these must be defective, I’m also a state inspection technician and after looking at service bulletins and trouble shooting the brake lights and talking with other technicians, it seems the only course of correction are the harnesses, I told MrDavis I paid for to new brake harnesses, and these don’t work, I also told Davis since my problem accrued I’ve been noticing lots of Hyundai Sonata with the brake lights inoperable, Davis said it’s not true, I told David I’m a customer and there is tons of bulletins and service reports of unhappy customers with brake light issues with Hyundai Sonata he said that wasn’t true either, after going back and forth with MrDavis over my new brake harnesses I brought from Hyundai of Springfield that didn’t work out of the box on my day off, Davis finally told Geary to order them and then looked at me and said , “that’s it”, as if I wasn’t going to receive any more help and walked away, MrDavis was very unprofessional, rude, and impatient with me, I feel that Mike Davis was very disrespectful for this issue to be on going for Hyundai customers, I do not wish to do business with this company anymore More

Keith Sharon, my miracle maker! I came to Keith Sharon with a big challenge, help me get out of a car that often times I did not feel safe driving and keep my monthly payments at a l I came to Keith Sharon with a big challenge, help me get out of a car that often times I did not feel safe driving and keep my monthly payments at a level that I can manage. Keith was professional, attentive, and informative throughout the entire experience. Keith not only listens to your own desires for your car purchase, he educates you on aspects of a car purchase that you would never think of on your own. I am so grateful for Keith's hard work and determination to make my miracle happen, and it did! Thank you so much Keith, I would highly recommend you to all my friends and family! Bella A. More

Great Experience, Great Team We had been considering buying a new car for a while. We had been looking at the Santa Fe. We called and made an appointment with Kelly Fairfield on B We had been considering buying a new car for a while. We had been looking at the Santa Fe. We called and made an appointment with Kelly Fairfield on Black Friday. When we arrived for our appointment, Kelly was a little tied up, however Kathleen Rey step right in and took care of all our needs. She was very informative and was very accommodating. She was also very patient with us as we were going through the decision making process. Any questions that we had, if she did not know the answer, she found someone who did. She made our car purchasing experience very pleasurable. We are totally satisfied with our new 2019 Sante Fe. Kathleen is an asset to you dealership. More

Our sales man Tim is a great sales man really help us out great experience . Very happy with the Hyundai I got I would recommend to other people. Tim is a great sales man really help us out great experience . Very happy with the Hyundai I got I would recommend to other people. More

Stay far far away. If I could give zero stars, I would. We received a letter from Springfield Hyundai saying they would buy my dads 2015 Hyundai Genesis. This car used t If I could give zero stars, I would. We received a letter from Springfield Hyundai saying they would buy my dads 2015 Hyundai Genesis. This car used to belong to my mother, who recently passed away, so we were planning on taking the $7,000 hit and getting out of it because we do not need it. After thinking about it, we decided to do it and get it over with. When my father went back to Hyundai, they said that they don’t buy cars, they’d only buy it if we bought something else. This is fine, but if we originally told you the entire situation and said i was planning on getting something before the end of the year, Why didn’t you say this before? Why did you send us the letter saying you need a Hyundai Genesis on your lot and wanted to buy it? No where in the letter does it say it is contingent on buying another car. All they care about is screwing their customers out of money and made a bad situation even worse. Do me a favor and stay away from this dealership. Go buy a car from Honda or Ford down the street instead. More

Friendly and Easy Experience I don't enjoy buying cars. I did my research and selected Springfield Hyundai based on reviews and inventory. Tim and the staff were very helpful an I don't enjoy buying cars. I did my research and selected Springfield Hyundai based on reviews and inventory. Tim and the staff were very helpful and they made the process easy...even enjoyable. They all lived up to their reviews! I now have a new car that is perfect for me and my dog. We are totally enjoying it! More