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Spitzer Acura

McMurray, PA

4.9
1,053 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 1,053 reviews

January 20, 2025

Was a terrific interaction. Very turnkey. Would highly recommend Spitzer to a friend. Second car I have purchased from them More

by friedelmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Spitzer Acura responded

On behalf of everyone here at- Spitzer Acura, thank you for your review and your loyalty. We strive to serve each customer with top-notch customer service from to the start to end, thank you for your willingness to recommend others to our dealership. We look forward to the next time we serve you. Safe travels!

January 18, 2025

The over all experience was very good, and Layne Ciminel treated me well from start to finish. I didn't care for the TV loop that was playing but the bowl of treats and bottled water made up for the lack o More

by martd4u
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

January 18, 2025

The entire experience was good with the exception of the TV loop that was playing while I was waiting. This was more than made up for by the treats and beverages available while I waited. More

by martd4u
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 18, 2025

Professional, easy to work with, open to all questions and concerns, very responsive, great follow up. More

by bricypher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

January 17, 2025

Always good dealing with Layne! Simple process in and out. The first oil change being complementary was a nice touch. More

by THEOBWARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Spitzer Acura responded

Theo, Thank you for providing us this amazing review. Layne will be over-joyed to hear that you added her to your splendid review, thank you. If you have any further questions, feel free to contact us here at the dealership. Safe travels!

January 17, 2025

David in sales was really nice. Super easy process and the vehicle was priced right. I would definitely do business with these guys again. More

by dtompkins83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kalp
Jan 17, 2025 -

Spitzer Acura responded

Congrats on your new vehicle and welcome to the- Spitzer Acura Family. We are thrilled to hear that we were able to find the best vehicle for you at a great deal. David will be glad to hear that you were so pleased with his exceptional customer service. If you have any further questions, feel free to contact us at the dealership. Safe travels!

January 17, 2025

Good and quick service and personnel were courteous and professional Service dept. very knowledgeable and personable More

by HUSEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Spitzer Acura responded

On behalf of everyone here at- Spitzer Acura, thank you for providing us with this amazing review. Our entire team will be overly excited to hear your very kind words, thank you.

January 16, 2025

My vehicle was damaged by the mechanic who was maintaining it. There are two scratches on the passenger side door. One is deep that I can put my fingernail into it. Al went in immediately & showed More

by Caseysuzanne982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al the manager & the mechanic that worked on my vehicle
Jan 17, 2025 -

Spitzer Acura responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Al will be over-joyed to hear you were pleased with his services, thank you! Safe travels!

January 15, 2025

my appointment was at 10 am on monday; was taken care of promptly for my oil change More

by mlmaffio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 15, 2025

Excellent sales force, patiently and polite. No pressure. Jeremy was available and got back to me when we had questions. More

by NMREKOS
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

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