Southwest Kia - Dallas

Jonathan was very professional but also very friendly. I felt at ease in the buying process. I felt at ease in the buying process. More

Great customer service. Provided great option and feedback regarding protecting my vehicle and provided great recommendations Provided great option and feedback regarding protecting my vehicle and provided great recommendations More

Jameson was amazing he was very personally and a great listener. I told him what I wanted and he delivered. I’m so thankful that I was able to get my dream car the process was a breeze. listener. I told him what I wanted and he delivered. I’m so thankful that I was able to get my dream car the process was a breeze. More

Jonathan in finance, Mustafa in sales, and Gage took very good care of me. When you buy a car, make sure you ask for them! good care of me. When you buy a car, make sure you ask for them! More

Can and John were AMZAING. they both listened to my wants and needs and made finding my first car an easy process! they both listened to my wants and needs and made finding my first car an easy process! More

They were great when going in I was not expecting to get a car they worked with me and what I had to work with a car they worked with me and what I had to work with More

Jonathan is the best finance guy Ive worked with at Kia! I would also recommend Christian as a salesperson and his superior Constantine! these three guys make purchasing a car a breeze. I would also recommend Christian as a salesperson and his superior Constantine! these three guys make purchasing a car a breeze. More

We bought a certified used car from this dealership about a year and a half ago. The car had issues almost immediately, so I brought it back and asked to return it—only to find out they had already sold my A a year and a half ago. The car had issues almost immediately, so I brought it back and asked to return it—only to find out they had already sold my Audi. I was essentially forced to choose another car off the lot. The only decent SUV at the time was a Telluride, so we went with that. A few months passed without receiving a single bill for the new car, and the dealership ended up having to make the first payment themselves. That should’ve been a red flag. Fast forward to now: we traded the Telluride in and went back to Honda (shoutout to Lute Riley Honda—they’ve never let me down). I submitted a contract cancellation form weeks ago for the extra coverages we purchased so we could get a refund. Since then, I’ve emailed Gage or called to speak to someone in finance at least weekly for over a month with no response. I’ve tried calling several times, but I either get routed in circles or the call just hangs up. I can’t even confirm whether they received my paperwork. I’m writing this review because it’s the only way I can seem to get their attention. The customer service after the sale is nonexistent. They were eager to close the deal, but completely unresponsive when it came time to cancel add-ons and issue a refund. Also—before you buy a Kia, check the insurance rates. We were shocked to find the Telluride cost more to insure than our previous Audi SUV, apparently because of high theft rates for Kias. More

The experience was overall wonderful. They were really nice and any questions that we Had they had the answer to them. The process was easy and simple and they found me a really great Car They were really nice and any questions that we Had they had the answer to them. The process was easy and simple and they found me a really great Car. I am very satisfied and will be sending recommendations to the people I know. More