Julian Querino

They were very professional and attentive to my needs and provided transportation to and from the dealership while taking care of my vehicle provided transportation to and from the dealership while taking care of my vehicle More

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They have went above and beyond for me each time I have been to this location I have bought two cars from here and even got my family to go and buy some also its an incredible dealership been to this location I have bought two cars from here and even got my family to go and buy some also its an incredible dealership More

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Friendly,clean. Inviting atmosphere, style. Customer focused. Staff helpful delivered on time as stated. Provision for customer- coffee . In addition vending mach Inviting atmosphere, style. Customer focused. Staff helpful delivered on time as stated. Provision for customer- coffee . In addition vending machines. More

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Great dealership I would return over and over again for these outstanding service! Thank you Southwest Kia these outstanding service! Thank you Southwest Kia More

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Julian was an Absolutely amazing person! Everything exceeded my expectations. The service was outstanding, everyone was friendly and professional, and the quality was top-tier. I will defin Everything exceeded my expectations. The service was outstanding, everyone was friendly and professional, and the quality was top-tier. I will definitely be coming back and highly recommend it to everyone!” More

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Julian, my service advisor was very professional, informative, and friendly. Please give this man a raise. informative, and friendly. Please give this man a raise. More

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My wife recently brought our vehicle in for a simple oil change. I scheduled the appointment myself and allowed extra time due to heavy morning rain. She arrived early, yet still waited over 3 hours with ou change. I scheduled the appointment myself and allowed extra time due to heavy morning rain. She arrived early, yet still waited over 3 hours with our very active 4-year-old. There is a kids room for customers, which we appreciated — until my son was bullied by two older kids (around 10–12) who turned out to be employees’ children. A kids room should be a courtesy for paying customers, not an unsupervised space for employees’ kids to disrespect guests. The service itself was just as disappointing. When I called to check on the delay, I only received excuses. After waiting 3+ hours, my wife assumed they would at least bring the car up for her. Instead, the vehicle was left outside the bay, and she had to go get it herself — while there were no other cars being serviced at that time. This is our third visit, and two out of three have been bad experiences. We chose to try a local dealership because our vehicle was purchased at Moritz (over an hour away), but now it’s clear why we didn’t buy from this location. Fool me once, shame on you; fool me twice, shame on me. We will not be returning. More

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I was given an update on my vehicle and also the price on each service that was done. each service that was done. More

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Great staff and service. Will recommend I have purchased 3 cars at this location was in and out. Keep up the good work Will recommend I have purchased 3 cars at this location was in and out. Keep up the good work More

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Service department Julian and manager are crooks they quoted me $2500 to fix my ac and electric fan on car I bought there 7 months ago they sold me extended warranty but warranty didn't cover parts and l quoted me $2500 to fix my ac and electric fan on car I bought there 7 months ago they sold me extended warranty but warranty didn't cover parts and labor for job they told me I needed they had car for 2 weeks I had to drive to Kia cause they would not call back with estimate or problem I had to go in person to get answers I took my car out went to another shop only cost $150 to fix my car. More

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