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Southlake Nissan

Merrillville, IN

4.7
1,860 Reviews

4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,860 reviews

June 18, 2026

5 stars for Leighton Johnson at Southlake Mitsubishi! He was friendly, professional, and made the entire car-buying process easy and enjoyable. No pressure, great communication, and excellent customer se More

by Shrice34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Johnson
Jun 22, 2026 -

Southlake Nissan responded

Thank you for the fantastic 5-star review! We're thrilled to hear that Leighton provided such a friendly, professional, and stress-free car-buying experience. Making the process easy, enjoyable, and pressure-free is exactly what we strive for. We truly appreciate your recommendation and are grateful you chose Southlake Mitsubishi. Congratulations on your new vehicle, and we look forward to serving you again in the future!

June 16, 2026

Will was fantastic to work with! He was friendly, professional, and made the entire car-buying experience easy and stress-free. He answered all my questions, never made me feel press More

by Zayricthornellchosen1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Broughton, Keeten Rippy, Richard Powroznik, Sam Litwiak
Jun 16, 2026 -

Zayricthornellchosen1 responded

Will was fantastic to work with! He was friendly, professional, and made the entire car-buying experience easy and stress-free. He answered all my questions, never made me feel pressured, and truly went above and beyond to help. I highly recommend asking for Will if you’re visiting Nissan. Great customer service!

Jun 16, 2026 -

Zayricthornellchosen1 responded

Will was fantastic to work with! He was friendly, professional, and made the entire car-buying experience easy and stress-free. He answered all my questions, never made me feel pressured, and truly went above and beyond to help. I highly recommend asking for Will if you’re visiting Nissan. Great customer service!

Jun 16, 2026 -

Zayricthornellchosen1 responded

Will was fantastic to work with! He was friendly, professional, and made the entire car-buying experience easy and stress-free. He answered all my questions, never made me feel pressured, and truly went above and beyond to help. I highly recommend asking for Will if you’re visiting Nissan. Great customer service!

Jun 16, 2026 -

Zayricthornellchosen1 responded

Will was fantastic to work with! He was friendly, professional, and made the entire car-buying experience easy and stress-free. He answered all my questions, never made me feel pressured, and truly went above and beyond to help. I highly recommend asking for Will if you’re visiting Nissan. Great customer service!

Jun 16, 2026 -

Southlake Nissan responded

Thank you for the wonderful review! We're thrilled to hear that Will provided such a friendly, professional, and stress-free car-buying experience. Making sure our customers feel informed and comfortable throughout the process is always our goal, and we're glad Will went above and beyond to help. We truly appreciate your recommendation and thank you for choosing us. Enjoy your new vehicle!

June 06, 2026

Great customer service! Appreciate you Josh highly recommend , if you are looking for a car Josh is the person to see ! More

by Briyannsolo8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Cote-Gaeta
Jun 22, 2026 -

Southlake Nissan responded

Thank you for the 5-star review! We're so glad to hear you had a great experience with Josh. Providing excellent customer service is our top priority, and we're thrilled that Josh made such a positive impression. We truly appreciate your recommendation and thank you for choosing us. Enjoy your new vehicle, and we look forward to seeing you again in the future!

March 09, 2026

Hector help me through the entire buying process. He was patient and listened to all my concerns and questions. More

by Michael.suggs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector
Mar 09, 2026 -

Southlake Nissan responded

Thank you for sharing your experience. We’re glad to hear Hector guided you through the entire buying process with patience and attentiveness, taking the time to listen to all your concerns and questions. That level of care is exactly what we strive to provide. We truly appreciate your trust in our team and hope you enjoy your new vehicle.

January 14, 2026

Thank you to Brian the service advisor and his techs for helping me try to figure out what is going on with my Nissan Z More

by ELIZATSERPELIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
Jan 15, 2026 -

Southlake Nissan responded

Thank you for taking the time to share your experience! We’re glad Brian and our service technicians were able to help work through the concerns with your Nissan Z. We truly appreciate your trust and are always here if you need further assistance.

January 09, 2026

He was very nice and professional. Will sold my husband a new rogue . Thank you More

by ayonjanet81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Broughton
Jan 12, 2026 -

Southlake Nissan responded

Thank you for the kind review! We’re happy to hear that Will was very nice and professional while helping your husband with his new Rogue. Congratulations on the new vehicle, and thank you for choosing us!

January 03, 2026

Had truck serviced, I bought a brand new tire 6 weeks prior. And was told all tires are 7/32. I was a mechanic fir 29 years, so your service tech and advisors need to stop yanking my chain. I have to go More

by wrench
Recommend Dealer
Yes
Jan 05, 2026 -

Southlake Nissan responded

Hi Wrench. We are sorry to hear about this experience. If you could please email our Service Manager Tony. We really would like to discuss this situation. With your name "Wrench" we cannot identify you. So we have no record of you ever being at our establishment. We don't know if you bought your tires here. If you bought tires 6 weeks ago, depending on the amount of mileage you drive. The tires can truly be measuring 7/32. We would like the opportunity to make things write, and check our work over. Mistakes can happen. Please email Tony at tonyd@southlakemail.com. Or call and ask for Tony at (219) 947-1600. Thank you.

December 28, 2025

I would definitely recommend this dealership to anyone. Our salesman Branden was very friendly, knowledgeable and helpful. More

by sandra972003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Branden Terry, Branden Terry
Dec 29, 2025 -

Southlake Nissan responded

Thank you for the recommendation! We’re so glad to hear that Branden was friendly, knowledgeable, and helpful throughout your experience. We truly appreciate your kind words and are grateful for your trust. We look forward to assisting you again in the future!

December 26, 2025

Informative He kept me informed with the issue with my car. Helped me by giving me a 10 percent discount. More

by islandgirlkathy
Recommend Dealer
Yes
Dec 29, 2025 -

Southlake Nissan responded

Thank you for your feedback! We’re glad to hear you were kept informed throughout the process and that the team was able to help with a 10% discount. We appreciate your trust and look forward to assisting you again in the future!

December 20, 2025

I bought my 2022 Ram Limited rom out of state. The process was smooth and the staff were very cordial, However, I was relying on them and a 3rd party inspector to give me feedback on the vehicle More

by Jeff Klemmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Earl the salesman and Jim in finance.
Dec 22, 2025 -

Southlake Nissan responded

Jeff, we are sorry to hear about this experience. If you could please call Sam Litwiak our Sales Manager (219) 947-1600. He would like to discuss this situation a little more in depth. Thank you!

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