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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,608 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,608 reviews

May 12, 2024

Very nice place to go,my car running very nice the people are great to work with . More

by ronniecress3902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken ONeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Southlake Nissan responded

Hi, thank you for the positive feedback! We are happy to hear you had a great experience with us here at Southlake! If you need anything in the future, don't hesitate to reach out! Have a great day!

Helpful
May 10, 2024

FANTASTIC EXPERIENCE THANKS FOR THE AWESOME PROFESSIONAL SPEEDY SERVICE AND QUALITY WORK! THANKS FOR CONSIDERATE AND INFORMATIVE! More

by Shonuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Southlake Nissan responded

We're delighted to hear about your fantastic experience with us! Providing speedy and quality service while ensuring our customers are well-informed is always our goal. Thank you for choosing us and for your kind words. We look forward to serving you again in the future!

Helpful
May 10, 2024

Service department is excellent and dedicated to achieving your needs for your vehicle. This is a Nissan and Mitsubishi dealer and I have a Hyundai, yet they take care of me with precision! Thanks e More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
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May 13, 2024 -

Southlake Nissan responded

Hi Janet, thank you for your fantastic feedback! We take pride in our dedicated service department, and we're thrilled to hear that Nicholas Barrett and the Southlake team provided you with excellent service, even for a non-Nissan or Mitsubishi vehicle like your Hyundai. Your satisfaction is our priority, and we look forward to continuing to meet your vehicle needs in the future. Thanks for choosing Southlake!

Helpful
May 06, 2024

They charged me to change my oil but never put a new sticker in my window so it still say I have to get my pil changed at 14000 milesl More

by teeters28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Southlake Nissan responded

Hi, we are extremely sorry to hear about your recent experience with us here at Southlake Nissan. We understand your frustration with forgetting your oil change sticker, and that it is unacceptable. We would like to turn your experience around and make this right. If you could please provide your vin number. We will be giving you a complimentary oil change your next visit! Or you can call Randy, our Nissan Service Manager at (219) 947-1600, so he can speak further on this situation! Thank you!

Helpful
May 06, 2024

Dakota was my salesperson he was awesome very professional wasn't a all day process very satisfied More

by bell.latrice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dixie Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Southlake Nissan responded

Thank you for your feedback! We're glad to hear that Dakota provided awesome and professional service, making the process efficient and satisfying for you. If you ever have more questions or need assistance, feel free to reach out. Have a great day!

Helpful
May 06, 2024

They went out of their way to find the exact vehicle I wanted to replace the 21 Kicks SR that was totalled & had it delivered to me... More

by shereyshoble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Southlake Nissan responded

We're glad we could assist you in finding the exact vehicle you were looking for, especially after the unfortunate incident with your previous car. If you have any further questions or need assistance, please don't hesitate to reach out. Happy driving in your new car!

Helpful
May 04, 2024

Top notch dealership, great service, honest! Professional staff, I will return for future purchases, thanks. More

by pauldrees
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Litwiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neville Weer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Southlake Nissan responded

HI Paul, thank you for the positive feedback! We are happy to hear you had a great experience with us here at Southlake! If you ever need anything in the future, please don't hesitate to reach out! Have a great day!

Helpful
May 02, 2024

The service is great as always and the people are always friendly and courageous,they keep you informed as too what is going on. More

by walter.fultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Southlake Nissan responded

Hi Walter, thank you for the review. We are happy to hear about your recent experience in our service department! If you need anything in the future, please don't hesitate to reach out! Have a great day!

Helpful
April 30, 2024

Very polite and efficient nice to deal with would recommend them fa it’s was the young man I dealt with and he’s followed up with me several times More

by Cindy Kraehmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dixie Pineda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Southlake Nissan responded

Hi Cindy! Thank you for the positive review. We are happy to hear you found the staff extremely polite, and efficient! If you need anything in the future, don't hesitate to reach out! Have a great day!

Helpful
April 29, 2024

Randy, Justin, nick and Brian have provided me the best service ever! I will recommend and buy Nissans from them for rest of my life! More

by tamara768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dixie Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeten Rippy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Southlake Nissan responded

It's wonderful to hear that Randy, Justin, Nick, and Brian provided you with such exceptional service! We greatly appreciate your loyalty and are delighted to have you as a lifelong customer. Thank you for your recommendation, and we look forward to serving you for many years to come!

Helpful
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