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Brian Jensen
Brian Jensen at Southlake Nissan
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Brian Jensen

Service Advisor

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

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4.8
23 Reviews

Golf, Japanese car enthusiast, video games, cat ben, i drive a 350z,

Dealership Experience

20 yrs, 10 mos

Industry Experience

20 yrs, 10 mos

4.8

23 Reviews

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23 Reviews of Brian Jensen

June 03, 2024

Dealership Rating
Employee Rating

They are always prompt with their service They keep me informed about service to be provided I highly recommend this service department!!! More

by lernerbruce021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Nicholas Barrett, Carlos Maldonado

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Jun 03, 2024

Southlake Nissan responded

Hi, thank you for the positive review. We are happy to hear you always have a great experience with our Service Department here at Southlake! If you ever need anything in the future, please don't hesitate to reach out! Have a great day!

May 25, 2024

Dealership Rating
Employee Rating

Southlake Nissan is the only place I have my car serviced. They are always professional and assist with any questions or concerns you may have. Thanks Everyone More

by toniajacques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dixie Pineda, Greg Chip, Randy Kawanna, Chris Morrison, Keeten Rippy, Nathan Holliday, Nicholas Barrett, Carlos Maldonado, Kevin Amodeo

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May 30, 2024

Southlake Nissan responded

Thank you for your loyal support and kind words! We're thrilled to hear that our team consistently provides you with professional service and assistance. We appreciate your trust in Southlake Nissan. Thanks again!

May 21, 2024

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Employee Rating

Thank you for servicing my truck. I appreciate they work that you do for me to keep me safe on the roads. More

by Tonia Hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Nathan Holliday, Nicholas Barrett, Carlos Maldonado

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May 24, 2024

Southlake Nissan responded

Hi Tonia, thank you for the positive review. We are happy to hear you had a great experience with our Service Department! If you need anything else, don't hesitate to reach out! Have a great day!

May 19, 2024

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Employee Rating

Very nice and considerate. Take time to help and do the best they can to help fix vehicle More

by CRYSTALANTHONY2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Nathan Holliday, Nicholas Barrett, Carlos Maldonado

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May 20, 2024

Southlake Nissan responded

Hi, thank you for the positive review. We are happy to hear you had a great experience with our Service Dept. If you need anything in the future, please don't hesitate to reach out! Have a great day!

May 18, 2024

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Employee Rating

Always pleasant experience visiting this dealership, the people are always nice and the work is always done in a timely manner More

by ivinmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna

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May 20, 2024

Southlake Nissan responded

Hi, thank you for the positive feedback! We are happy to hear it's always a great experience when your hear for your vehicle service! We hope you have a great day!

May 15, 2024

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Employee Rating

Very professional and honest staff. Not pushy at all. The service department is excellent and takes the time to explain everything. More

by rmay2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Audrey Love, Nathan Holliday, Nicholas Barrett, Carlos Maldonado

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May 15, 2024

Southlake Nissan responded

Thank you for taking the time to share your experience! We're delighted to hear that our staff provided you with professional and honest service, and that you found our approach non-pushy. Our service department always strives to ensure our customers are well-informed and satisfied with the explanations provided. If you ever need anything in the future, feel free to reach out. We appreciate your business and look forward to serving you again!

May 12, 2024

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Employee Rating

Very nice place to go,my car running very nice the people are great to work with . More

by ronniecress3902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Nathan Holliday, Nicholas Barrett, Carlos Maldonado, Ken ONeal

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May 13, 2024

Southlake Nissan responded

Hi, thank you for the positive feedback! We are happy to hear you had a great experience with us here at Southlake! If you need anything in the future, don't hesitate to reach out! Have a great day!

May 10, 2024

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Employee Rating

Service department is excellent and dedicated to achieving your needs for your vehicle. This is a Nissan and Mitsubishi dealer and I have a Hyundai, yet they take care of me with precision! Thanks e More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Nathan Holliday, Nicholas Barrett, Carlos Maldonado , Angel

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May 13, 2024

Southlake Nissan responded

Hi Janet, thank you for your fantastic feedback! We take pride in our dedicated service department, and we're thrilled to hear that Nicholas Barrett and the Southlake team provided you with excellent service, even for a non-Nissan or Mitsubishi vehicle like your Hyundai. Your satisfaction is our priority, and we look forward to continuing to meet your vehicle needs in the future. Thanks for choosing Southlake!

May 02, 2024

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Employee Rating

The service is great as always and the people are always friendly and courageous,they keep you informed as too what is going on. More

by walter.fultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna

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May 03, 2024

Southlake Nissan responded

Hi Walter, thank you for the review. We are happy to hear about your recent experience in our service department! If you need anything in the future, please don't hesitate to reach out! Have a great day!

April 29, 2024

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Employee Rating

Randy, Justin, nick and Brian have provided me the best service ever! I will recommend and buy Nissans from them for rest of my life! More

by tamara768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dixie Pineda, Greg Chip, Randy Kawanna, Keeten Rippy, Nathan Holliday, Nicholas Barrett, Carlos Maldonado

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Apr 30, 2024

Southlake Nissan responded

It's wonderful to hear that Randy, Justin, Nick, and Brian provided you with such exceptional service! We greatly appreciate your loyalty and are delighted to have you as a lifelong customer. Thank you for your recommendation, and we look forward to serving you for many years to come!

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