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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,316 Reviews

1,316 Reviews of Southern Volkswagen Greenbrier - Service Center

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June 11, 2024

This is a good deal. very professional in attitude and service. No problem getting service done More

by CMIDGE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Boyd
Jun 11, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 11, 2024

My sales representative, Robb Webb, and my service representative, Andrew Smithson are awesome! Good people all around at Southern VW! More

by RAY.HOGGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Smithson - Service Dept
June 09, 2024

Wes is very consistent at providing top shelf customer service. He is very honest about what needs to be done! More

by HONDA.TYPE_R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes T.
June 09, 2024

Andrew takes great care of me and providing service for my volkswagon. Car was ready during the prescribed time period. More

by Patricia Thornes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
June 09, 2024

I’ve purchased 4 VW’s from Southern. Andrew always provides first class service and is the epitome of professionalism. He is the reason I keep coming back. More

by douglaslittle210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names here
June 08, 2024

Wess was kind and very informative. He was great! Definitely will be back again, thanks . More

by JACOBSAPRIL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wess
June 07, 2024

Tim was amazing and excellent at communicating. He made the entire process easy. Thanks for all of your help! More

by rmb872606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
June 07, 2024

I don’t know if this is for the service I just got or my lease buyout. But let’s start with the lease buyout. I showed up 30 minutes before close. They didn’t care. Everyone took great care of me, got me ou More

by CONNARB99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

We have been customers of Southern VW for many years. We have serviced or purchased parts from Southern VW. More

by TRACEYHANCOCK24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Wes
June 07, 2024

Fast two-day service for my Atlas leaky sunroof and passenger seat airbag recall May 21, 2024. However, I expected a call since August 2023 when recall parts became available. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Tolson
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