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Southern Volkswagen Greenbrier - Service Center
Chesapeake, VA
1,316 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,316 Reviews of Southern Volkswagen Greenbrier - Service Center
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August 07, 2024
Wes did an awesome job communicating with me and making sure that every issue was addressed and that I didn’t add services that weren’t needed…he quickly built trust and gained my respect….Thank you Wes!! sure that every issue was addressed and that I didn’t add services that weren’t needed…he quickly built trust and gained my respect….Thank you Wes!! The only issue was that the payment method of Apple Pay wasn’t accepted by the dealership. In my humble opinion, in 2024, a company that doesn’t accept mobile payment is way behind. More
by SPRINKLERMAN7
Verified CustomerEmployees Worked With
Wes in service
August 06, 2024
(Andrew) Service team always have me in and out in a timely manner. They always keep me updated with my vehicle timely manner. They always keep me updated with my vehicle More
by MAKARR4
Employees Worked With
August 06, 2024
Outstanding service. Customer attention was beyond superb. Service advisor Wes was fantastic! Very much appreciated them taking my car at such short notice. Customer attention was beyond superb. Service advisor Wes was fantastic! Very much appreciated them taking my car at such short notice. More
by HERMOSIM
Employees Worked With
Wes - service department
August 04, 2024
Andrew Smithson is the best. He kept me abreast of the progress of the work being done on my vehicle and presented me with recommendation for optional items, which I accepted. He kept me abreast of the progress of the work being done on my vehicle and presented me with recommendation for optional items, which I accepted. More
by DLSIDDLE
Employees Worked With
Andrew Smithson
August 04, 2024
I bought my car from this dealership one year ago. The car had your 15 point inspection and every other inspection to make sure it was ready to roll off your lot.Took my car in for routine service, oi The car had your 15 point inspection and every other inspection to make sure it was ready to roll off your lot.Took my car in for routine service, oil change tire rotation state inspection. And was told that I needed tires. Very concerning that a car I bought from these guys one year ago now needs tires? Also I know balance is an additional charge but $149 for rotation when most places around there charge anywhere from $10 to $25, and that was the high-end until your price came out. So either I got ripped off when I bought the car with tires that won't last or your service center is trying to rip me off and sell me tires that I don't need More
by kathyfarley
August 03, 2024
The service manager was very knowledgeable and professional my vehicle was repaired sooner than I expected. professional my vehicle was repaired sooner than I expected. More
by CHURCHLANDAUTO
Employees Worked With
Tim call me left massages to keep me informed about my vehicle service .
