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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,316 Reviews

1,316 Reviews of Southern Volkswagen Greenbrier - Service Center

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August 24, 2024

The service was courteous and very prompt. . I was very please with my visit. Thanks More

by VICTORYVAN1@YAHOO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Aug 29, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 24, 2024

Tim and his service techs are great quick to complete work and always very good at helping me find any issues known and unknown on my cars. I'v had the same tech for three cars and multiple repairs on ea More

by GOFAST357.MP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in service
Aug 29, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 23, 2024

Good customer service. Waits time too long.will again in the future on my service need. More

by NONE23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. India
Aug 29, 2024 -

Southern Volkswagen Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

August 23, 2024

We had a real emergency This week and Timgot our car on the road in a hurry and was so kind to me. I am an 80 year old and was pretty frantic and he got us rolling and was so kind to me. We are long time c More

by JWHITE5482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
Aug 29, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 23, 2024

Best thing about them is their service peeps. Worst thing is the hounding unsolicited "offers". More

by CRITTERQUEENHCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew my service advisor
Aug 29, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 23, 2024

Work began at the appointed time and was done in a timely manner. Staff was friendly. More

by BOSVOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 29, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 17, 2024

Tim is deserving of every accolade possible! He’s friendly, accommodating, and more than willing to take the time to listen. He is the reason we will drive from Great Neck to have our VW servi More

by BDALDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Service Dept.
Aug 22, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 17, 2024

They made getting my car serviced as easy and painless as possible. They were prompt in their service, clear in their communication, and easy to deal with. More

by nfinnin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Aug 22, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 17, 2024

I have been with VW since 2003. I really love it. The employees had a excellent costumer service More

by LAMIAPAPPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Smithson
Aug 22, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 16, 2024

For my first time being at the Volkswagen in Virginia , the people were very nice and respectful. Will be back again and Will recommend More

by Tia.larose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names
Aug 22, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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