Southern Volkswagen Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Tim champion and my service technician Todd E. Always keep me informed on the progress of my vehicle repairs. Vehicle is ready in a timely manner. Great customer service. Always keep me informed on the progress of my vehicle repairs. Vehicle is ready in a timely manner. Great customer service. More
The Service Department is always so helpful, efficient, and polite. They give an accurate description of what needs to be done as well as an accurate estimate. They make it a low stress interaction. and polite. They give an accurate description of what needs to be done as well as an accurate estimate. They make it a low stress interaction. More
I made an appointment because I was told they had the part. When I got there, I waited an hour and half to be told they didn’t have the part. Would of waited longer if I didn’t go and ask about my car part. When I got there, I waited an hour and half to be told they didn’t have the part. Would of waited longer if I didn’t go and ask about my car More
Service manager saved the day by moving the car so no one could buy it. could buy it. More
Very personable service. efficient and accommodating. Dislike the required optional LoJack and interior exterior add ons we would never want efficient and accommodating. Dislike the required optional LoJack and interior exterior add ons we would never want More
Dondrell was very personable and easygoing, more than willing to go into the fine details of what specifics I was looking for, along with Terrence finding a way to make it work for me to get the car I wa willing to go into the fine details of what specifics I was looking for, along with Terrence finding a way to make it work for me to get the car I wanted. They found one to ship in from far away that met my criteria, seeing as they didn’t have the gti I was looking for on their lot. It made me almost forget what I was there to do, we shared lunch and personal anecdotes on a variety of subjects. It put me at ease and became a fun experience. Chris and Allison were also clear in their communication explaining the details involved with the loan and warranty information. The whole process I felt was laid back and countered the nerves I felt going into purchasing a brand new vehicle. More
Good customer service. Easy financial plan. Average time on financial service. Well check them on my next vehicle Easy financial plan. Average time on financial service. Well check them on my next vehicle More