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Southern Kia Virginia Beach

Virginia Beach, VA

3.7
591 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 592 reviews

January 31, 2025

Not happy with the customer service team. The man at the desk is very rude and condescending to women More

by Kak1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown name
January 31, 2025

Thank you very much for a fast and smooth process! Our experience will ensure we remain repeat customers. More

by jason_murphy11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

They provided great service. I dont like that I have to write and be given a minimum that I have to write in this survey. Need to leave this as an option at end of the survey bec More

by What you are giving me more work to do?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

They are good but need to look at systems better to keep customers better informed on there vehicle More

by AVARY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Dealership was Very efficient and professional. Vehicle was fixed before the time estimate! I will use this dealership again More

by wdev754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Would not go anywhere else! ! Best service I have ever experienced. Quality of work and customer service is amazing! More

by ALLOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

My customer service rep was very polite and helpful. She helped me find all the information I need. More

by VIPTIZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karak Paisley
January 24, 2025

I had a great performance from your Dealership. Sale person was very helpful and knowledgeable of vehicle l brought and your maintenance team were set on. More

by SilverFox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

I always received great service. . Everyone is nice and if they are busy they always acknowledge you and let you know they will be with you. I appreciate that, let’s me know that they More

by y_barnard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see person that checked me in, and I don’t remember his name
January 20, 2025

The customer service rep. was outstanding and he was friendle kind and knowledgeable. He is an assest to the dealership.. More

by ASULLIHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sparks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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