Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Southern Kia Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
3.7
593 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Contact Dealership

2369 Virginia Beach Blvd

Virginia Beach, VA

23454

Directions

By Type

Showing 593 reviews

November 05, 2023

I like Kia and would keep going back. The dealership is very friendly and professional. More

by AROSE4UAT42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 04, 2023

Service person trying to get to me do a complete fluid flush for $ 1,500.00. What do I look like bo bo the fool???!? More

by MRCOOLEYSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RT Ives
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Southern Kia Virginia Beach responded

"MRCOOLEYSR" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 03, 2023

Took my car in right away for the service. Quick and efficient. Cornelius is a great asset to your company! More

by DLMCPHIL0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius
Report | Print
Nov 03, 2023 -

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 03, 2023

Dropped off vehicle over night for a oil change. Picked up the following day. No issues More

by Simntue
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was after hours
Report | Print
Nov 03, 2023 -

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 03, 2023

The personal is very friendly and is trying to help the best way they can. Unfortunately an issue with my car was not resolved prior to the pick up. The Kia website didn’t allow me to schedule appointments More

by chrisvbvs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Barkus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Southern Kia Virginia Beach responded

"Chrisvbvs" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 02, 2023

Was towed in. They wouldn't let tow truck driver unload my vehicle for an hour. Female service advisor (Tracey?), was very rude, both on phone and in person. Mike More

by dawnkern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Barkus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, service advisor
Report | Print
Nov 02, 2023 -

Southern Kia Virginia Beach responded

We value and appreciate your business, Dawn. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

November 01, 2023

Did a great job with the oil change and tire rotation and inspection on my car More

by EARNY05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 01, 2023

Great service, great people, nice area to visit regularly. Enjoyed coffee ☕ everytime visit there. Nice display for new cars More

by Momoko Hulse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 01, 2023

Almost impossible to get anyone to answer the phone in any department. After calling for over a week I finally got an oil change appointment and upon arrival at 7:30 am was told they were short handed an More

by Proudpcmama
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Couldn’t tell you any names.
Report | Print
Nov 01, 2023 -

Southern Kia Virginia Beach responded

"Proudpcmama" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 01, 2023

2024 Telluride transmission qwnt bad day 1 poor communication kept car for over a month.. they did not communicate at all…then tinted windows had bubbles in one window… an awful experience More

by RICKSTASHA8509
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Southern Kia Virginia Beach responded

Rick. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

1
...
50
51
52
...
60