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Southern Kia Virginia Beach

Virginia Beach, VA

3.7
593 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 593 reviews

December 06, 2023

Lindsay Foley and particularly Erica/Cortnee Jones were fantastic, impressive, personable, professional, knowledgeable, helpful, etc, etc, etc. you are fortunate to have them working for you. However, I di More

by JIMLAVIN3
Recommend Dealer
Yes
Employees Worked With
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Jones
Dec 07, 2023 -

Southern Kia Virginia Beach responded

Jim. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

November 30, 2023

Quick in providing answers and solutions to every question asked. Friendly customer service. Great and exceptional warranty. More

by kar1983
Recommend Dealer
Yes
Employees Worked With
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Jones
Dec 07, 2023 -

Southern Kia Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 29, 2023

We had a delightful experience working with Court at Kia. She did not rush us and made sure to let us see all of the possible options before making a decision. We enjoyed working with Court More

by Sheldon Wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our salesperson - Courtney
Dec 07, 2023 -

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 26, 2023

The Southern Kia Virginia Beach location is a lovely location. The staff is very kind and helpful whenever you are at their location. However they need to improve their customer service over the phone. More

by CHerrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Southern Kia Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

November 23, 2023

I had a great experience with your team. I will be back for car services in the future. More

by DBMARLANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Southern Kia was a great dealership they were very forward and honest making the buying experience easy. More

by LAXMAN20042008
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron and Ryan
Nov 17, 2023 -

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 07, 2023

Everything was taken care of in a quick and timely manner, work was performed exactly as stated. The facility was comfortable and inviting. More

by DANA_MARTIN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Southern Kia Virginia Beach responded

Great to have you back with us again!

November 07, 2023

My service advisor RT is super kind. He remembers me when I come in. He remembers a very important event that happened in my life. Asks me how I’m doing.. his kindness and calmness helps More

by Chrisy Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier was very kind
Nov 08, 2023 -

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 06, 2023

Service department was professional and I was pleasantly surprised my vehicle was ready sooner than expected. Thank you. More

by JOSIEW123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 06, 2023

Friendly and efficient service! Every time I’ve gone to this location, I haven’t had any of issues. More

by ANGIELLANOS30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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