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Southern Kia Virginia Beach
Virginia Beach, VA
656 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 656 reviews
Verified Customer
June 05, 2025
Friendly people Quick service time. Parking was not easy to get. Not too busy just not much space Parking was not easy to get. Not too busy just not much space More
by SportyownerAlex
Employees Worked With
June 05, 2025
The simple/common part needed for my repair was not in stock, and I was told it would be ordered. It has been several weeks and I’ve not heard anything from the dealership and feel forgotten. stock, and I was told it would be ordered. It has been several weeks and I’ve not heard anything from the dealership and feel forgotten. More
by ANDHORTON2992
Employees Worked With
June 03, 2025
Rob baker is wonderful with follow through but prior to him, the follow through is practically non existent; leave messages and no call back. him, the follow through is practically non existent; leave messages and no call back. More
by JACquelineboan
Employees Worked With
Robert Baker
June 02, 2025
Rob was amazing and very thorough with assisting me with my appointment and setting up new appointments. my appointment and setting up new appointments. More
by tabrina2007
Employees Worked With
June 02, 2025
Had car towed in & took 3 days for them to confirm receipt of car due to confusion with operating 2 dealerships. Service tech took several days to return call & did not address reason for service. Swi receipt of car due to confusion with operating 2 dealerships. Service tech took several days to return call & did not address reason for service. Switched to another service tech who was responsive however despite the 18 point courtesy check they allowed car to leave lot without all wheels being secured, this caused damage to wheel hub & cost me $1k in repairs. They would not reimburse & basically said their 18 point inspection was a visual only. Didn’t care of my dissatisfaction with service & stated I was lucky to get in without appointment as they are blessed with being busy & months of appointments. Would never recommend them to anyone. Car was in the shop for 8 days for valve cover gasket & tune up. They also said in a text that the car drove wonderfully after repairs but receipt said no test drive done. So conflicting reports lends itself to a no trust issue. I own 2 Kia’s so I know what service to expect. They could use lessons from other Kia dealer service departments. More
by Hunt2birddogs
June 02, 2025
Service Dept is awesome at vb hands down! !! Mr. RT has been wonderful and so pleasant to tend to my carnival services anytime! I don’t stress or have anxiety since I switched dealership locat !! Mr. RT has been wonderful and so pleasant to tend to my carnival services anytime! I don’t stress or have anxiety since I switched dealership locations to handle my Kia!!! More
by PENNYSTEENROD71
Employees Worked With
May 31, 2025
ALREADY DID. The service was the worst I've ever experienced in my life at a dealership. The service was the worst I've ever experienced in my life at a dealership. More
by Edward.kenon
Employees Worked With
I spoke with it seemed like everyone in you service depth. I had one service manager who never kept her word when she said she would return her call with a status on my vehicle. I asked that be removed. Another person was assigned by I think Amanda. The
May 29, 2025
I had no problems. Everyone was very nice I will be back in the future Everyone was very nice I will be back in the future More
by patkaus
Employees Worked With
