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Southern Kia Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
3.7
656 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 656 reviews

June 13, 2025

Great service in record time with updates along the way. Would highly recommend to anyone More

by beachlovertg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2025

Terrible communication. No integrity. Said car was under warranty, but when it came down to needing fixing, lied and said it wasn’t covered under warranty. Facts changed. Ke More

by ALISHA4MAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Sparks
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Southern Kia Virginia Beach responded

Thank you for bringing this to our attention, Alisha. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 10, 2025

It's better than most dealerships I've been to but they need to improve keeping on keeyour appointment time. Four hours for an inspection is not good business. More

by STEVEN.GERBER9378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Southern Kia Virginia Beach responded

We value and appreciate your business, Steven. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 10, 2025

I was 2nd in line for an oil change and it took over 3 hours More

by WFBJ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know his name
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Jun 11, 2025 -

Southern Kia Virginia Beach responded

"WFBJ11" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 09, 2025

Everything was taking care of well. The summary video was very nice. I will recommend this service to others. More

by VERN1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 09, 2025

I made an appointment to have my car serviced and was told I would get a call later in the day for pickup. I got a call, but to tell me that my car hadn’t been looked at and it would be seen the next day More

by rhiannont25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jun 11, 2025 -

Southern Kia Virginia Beach responded

"Rhiannont25" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 09, 2025

Friendly, fast and efficient! What more can you ask for? Didn’t try to sell me anything I didn’t need. More

by SBELMER0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 08, 2025

Good communication Polite very knowledgeable about what was going to happen when I dropped my car off for service. More

by Letisha79
Recommend Dealer
Yes
Employees Worked With
Robert Baker
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Jun 11, 2025 -

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 07, 2025

service was quick and fast staff were wonderful and they dropped me at work and picked me up as well on time More

by RAVURI.SURESHKUMAR6540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 06, 2025

I was able to get a service appointment in a timely manner and I really enjoyed the video from the service technician afterwards. More

by kennybgregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Kavula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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