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Southern Kia Virginia Beach
Virginia Beach, VA
621 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 621 reviews
May 14, 2025
Service was awful and still no contact or information about service recall and tire rod. 3rd purchase will NOT purchase another about service recall and tire rod. 3rd purchase will NOT purchase another More
by JASONDIEFF
Verified CustomerEmployees Worked With
May 14, 2025
Went to southern kia vb for a tire rotation and alignment. Left after 2 hours with vehicle and discovered the steering wheel off center. The service manager was no help and provided no compensatio alignment. Left after 2 hours with vehicle and discovered the steering wheel off center. The service manager was no help and provided no compensation other than a 60 credit but i do not plan to return to this service center. Gm Brett Lloyd gm wasn't available. After second alignment the steering wheel is still off center. More
by Kenjaesmith
May 13, 2025
My experiences with this dealership have been mostly positive. I see a lot of improvement over the years in the service department. positive. I see a lot of improvement over the years in the service department. More
by GSOMERS19
Employees Worked With
May 13, 2025
Very professional and courteous,clean customer lounge, kept me informed on the progress of my car service kept me informed on the progress of my car service More
by mlpond66
May 09, 2025
They were excellent direct and extremely informative on what to prepare for in my next visit as well as details on my current. what to prepare for in my next visit as well as details on my current. More
by Cassandra Blakely
May 08, 2025
4 hours for my first service on my truck. I was the third person checked in. I watched the waiting room fill up and then empty out. Not one word from anyone about what was going on. I inquire I was the third person checked in. I watched the waiting room fill up and then empty out. Not one word from anyone about what was going on. I inquired about my truck around hour 3 and was told it is being wrapped up. 45 mins later someone finally pulled my truck up. I will never visit this dealership again, and frankly I am contemplating just selling my truck and getting a Tesla, because I won’t have to deal with these xxxxty dealerships every time I need an oil change. More
by bryan79
May 07, 2025
Ashley was responsive after we went to the manager. Impossible getting information. Short and/or incomplete diagnosis. No cause given only 'need a new engine' Payment by phone wasn't run until several Impossible getting information. Short and/or incomplete diagnosis. No cause given only 'need a new engine' Payment by phone wasn't run until several days later after being told it had been complete More
by Rholbrook0
Employees Worked With
Ashley
May 06, 2025
Shelby is a really great service advisor! She did a phenomenal job explaining my services performed and answered all my questions and concerns. She is a really great asset to Southern Kia! She did a phenomenal job explaining my services performed and answered all my questions and concerns. She is a really great asset to Southern Kia! More
by tristinrules18
Employees Worked With
Shelby 5 stars
