Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Kia Virginia Beach
Virginia Beach, VA
593 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 593 reviews
December 07, 2024
No help was given. Poor service, will not recommend your business ever!! I'm disappointed Poor service, will not recommend your business ever!! I'm disappointed More
by Taronaleebaileysr
Verified CustomerEmployees Worked With
December 07, 2024
They were very efficient from setting up the appointment until the day of the appointment and completing the service until the day of the appointment and completing the service More
by MSMAYO40
Employees Worked With
December 07, 2024
I needed to reset my appointment for the next day. I ask the service rep on duty at the time to reschedule. For the next day but the rep never changed it on the computer. I basically had to wa I ask the service rep on duty at the time to reschedule. For the next day but the rep never changed it on the computer. I basically had to wait there all morning to get my oil change. More
by LDF
Employees Worked With
December 04, 2024
Dropped truck off at 8am was ask what time I needed done I said 3:00 plenty of time for just an oil change. Tried to call at 3:30 couldn’t speak to someone where the truck was being worked on. Was told I co I said 3:00 plenty of time for just an oil change. Tried to call at 3:30 couldn’t speak to someone where the truck was being worked on. Was told I could only leave a message. Finally got a call after 4:00 and was told it was delayed because they didn’t have my oil filter in stock and they had to get it from Norfolk. If I would have received a call or text earlier in the day letting me know that it would have been easier to handle. Communication it critical to a satisfied customer. If the oil change wasn’t free I wouldn’t come back. More
by David Straight
Employees Worked With
Not sure who worked on truck.
December 03, 2024
The parking lot is too crowded. I waited 2 months for a recall fix and after a friend took me back and forth the dealer called me late in the afternoon saying they didn't have the p I waited 2 months for a recall fix and after a friend took me back and forth the dealer called me late in the afternoon saying they didn't have the part. Even after they reminded me the day before to keep the appt. They should have hard that part. No apology was made. I was told to come back Monday. I called first. Good thing. They still did not have the part. Finally got it Tuesday..5 days after my appt. Also the furniture in the waiting room is appalling. Greenbrier Kia is much better. More
by AnitaRobinson
December 02, 2024
Great and fast service . Love the fast and Great service. I got in and out. Love the fast and Great service. I got in and out. More
by Mr and Mrs pow
November 30, 2024
The customer service agent that assisted me with checking in and out was absolutely great. But I had and oil change and they neglected to reset my oil gauge for a second time. in and out was absolutely great. But I had and oil change and they neglected to reset my oil gauge for a second time. More
by morkwame
Employees Worked With
