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Southern Kia Virginia Beach

Virginia Beach, VA

3.7
621 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 621 reviews

May 23, 2025

For an under staffed dealer they did a good job. There was a question about weather my 3500 had grease fittings or not so I showed/told them where they were. Then I just brought it home and greased More

by AUTOMOTOYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Took in for a safety recall. Said it could take 24 hours. I call at hour 24 with 0 updates and no one can give me info on my car. Hour 30 I finally received an update saying they More

by antoniolopezcardona208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RT Ives
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Much improvement is needed for service advisors, service scheduling system, and teaching all employees to be mindful of their language and conversations in hearing distance of customers. Gave two stars beca More

by powermech08
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know names and received no paperwork
May 21, 2025

There was some confusion regarding my maintenance program. The service manager took care of the required service and straightened out the issue. More

by mwdetraglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names. There was three…
May 21, 2025

This place had Nice people and good service! !! I'm really glad I got my car from them!!! :) More

by cutechick98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Willie
May 21, 2025

Always get excellent customer service. Appreciate the shuttle service. Very nice gentleman took me home and then picked me up when van was ready. More

by MFDURANT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Second appointment for oil change and still took over 2 hours Taking off of work to bring it and it was very frustrating More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who changed my oil
May 16, 2025

Service personal were excellent. I thought that the invoice was a bit higher then I expected. More

by PERFETTO19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Kia Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

May 15, 2025

My vehicle was the subject of a Kia technical service bulletin that had just been released and required special handling. Southern Kia Virginia Beach went out of their way to make sure that I was not inc More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
May 16, 2025 -

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 14, 2025

As always service was great. Folks in the service center were very professional and courteous. More

by Tractor007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Barkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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