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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,473 Reviews

1,473 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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September 16, 2024

Bad services and bad with customers bad comunnication they treat customers with no respect at all More

by DIMASPLACIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Vanderslice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Very professional staff, very knowledgeable and courteous, fast service no long wait time, I recommend this dealership to all my friends and family More

by Nolanveal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Deuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

I was received in a timely manner, Tina was was very helpful and very pleasant to deal with. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Overall a good experience, considering they aren't a Ford dealer. Had some issues getting ford specific parts, but they kept me informed through the process. More

by SWOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

The service manager has a bad attitude and her customer service and communication is horrible. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Dickenson
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Outstanding customer service from the moment I arrived to helping me with my service issue to helping me get transportation to get back to work More

by AGAGAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

I work with Tina Dickinson and she is the reason I like this dealership and makes each visit a pleasure! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

I went in for an oil change and it took over 2 hours and 15 mins and when I asked for an update I never got one via text so i had to keep going to the service desk and just kept getting told it's "about to More

by meshia4761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

My experience with Dodge Ram as a whole is wonderful. No hassle as kept there word on oil changes and loo.king after maintenance. Highly recommend others to purchase herei. More

by dennis.l.turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

The service department forgot to secure two bolts that held my air intake secure. They also did not put an oil change tag on my windshield that indicated the date that the oil was changed and the mileage More

by dale.bendula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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