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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,525 Reviews

1,525 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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November 14, 2024

Staff is very efficient, friendly and helpful. Would highly recommend them for anyone needing their vehicle serviced!! More

by elemond0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Everyone was polite and professional. I didn’t have to wait long for the express service More

by darrenwaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Druin 5 stars
November 13, 2024

On time and ready to go. Listen to what I had to say about the truck and gave me my options. Very professional morning team. Thanks Robert. More

by Rtw59robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

I thank souther dodge Ram for doing my oil change . I love come up there because I bought my there. More

by robrtrcks2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Crummett
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

My truck broke down due to a recall. Once the service center and technicians determined the issue was due to a manufacturer defect, they placed me in a rental right away. Unfortunately, More

by hoggezp
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beatrice Miles
November 05, 2024

Very pleased with Sam Vanderslice, Service advisor. He always takes great care of me and assists with whatever I need. More

by PETEDEWOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Service with a smile and when they said the car be ready and it was ready I thank you guys for all that you do More

by WALLACELIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Very professional and efficient. Keeps customers informed. Explains the issue and resolves the problem in a timely manner. More

by TrishaS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Druin and tech John?
Oct 31, 2024 -

TrishaS responded

This dealership is where I purchased my 2022 Jeep Renegade. They take care of my vehicle and I will always bring it in for services as I feel they "know" my car and do a great job. Most importantly, I trust them with my car.

October 31, 2024

It give good customer service and they are very kind and helpful and they did a good job More

by cheperanchito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Fast courtesy service. Everyone is professional and very nice! Definitely will be back here again! More

by dgilbert0177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Deuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Crummett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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