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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,525 Reviews

1,525 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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December 13, 2024

Have no problems with the dealership. Went there. Changed my oil in a proper time. Did inspection of the vehicle. I'm satisfied More

by donniecarter91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Ms. Tina did a wonderful job in helping me and my wife to complete our problem with our jeep she calls us and stayed on top of the repairs work and talked to repair guys and got us in and out so fast In we r More

by nathanael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Tim was a pleasure to work with getting my car fixed, he and the whole team made the process extremely smooth. He even handled the extended warranty from carmax so all I really had to do was give them the k More

by krw859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

I like the seed of the service and the friendly atmosphere. The wait time is very reasonable. More

by car26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 11, 2024

Awesome employee's and excellent customer service at all times keep up the good customer service More

by rodneybutts45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

I asked the chatbot about a tonneau cover. Now I get a call every 2 hours from different sales people for a truck I never asked for. I've asked 3 different people to be taken off of their list More

by D. Mc.
Recommend Dealer
No
Employees Worked With
Cameron Shaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Fridel
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Deuso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby McDannold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Crummett
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

The issue I brought my truck in for was fixed and my Service Representative communicated all information she was preview to in a timely manner. More

by BRADLEY.BECKER21D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

They had a good selection of vehicles to choose from that were in my budget. The salesman went above and beyond to find was I was looking for and stayed in touch with the options More

by HOLLATB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

The outstanding service department is the main reason we buy our Jeeps there. John Deuso always goes out of his way to take great care of us. More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Deuso
December 09, 2024

Explain why my car had to have additional service. Explain the cost of the service. When everything was done it was not as expensive as I expected. More

by CONNIEGARLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.