Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,474 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Repair may be good but getting service advisor or service manager to call you doesn't happen. You will have to drive to the location to find what's wrong with your vehicle and to get a estimate when it will manager to call you doesn't happen. You will have to drive to the location to find what's wrong with your vehicle and to get a estimate when it will be repaired. If I could give them a negative star I would . Only person that will respond to you and try to help at all is Sam. More
I hadn't to take the vehicle somewhere else to get it fix didn't take my warranty didn't take my warranty More
The ONLY discrepancy I have is that they said they replaced my wiper blades but did not replace the ones in the back. Great people and great service otherwise. replaced my wiper blades but did not replace the ones in the back. Great people and great service otherwise. More
The service department is horrible. First I called never got a return phone call. Then I went in to schedule my recall oil change and state inspection. He said the product would be in i First I called never got a return phone call. Then I went in to schedule my recall oil change and state inspection. He said the product would be in in a week, but would not schedule an appointment. Two weeks later called. A girl said she would look into it and get back to me. Now it’s been 3 1/2 weeks no response. Left another message. No response. Plan on going in next week to try to schedule an appointment. We will see. Looking for another dealership . More
Dropped vehicle off for oil change and factory recall. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. More
Got me in and out of there in a breeze. Would definitely recommend Katie here Would definitely recommend Katie here More
This dealership’s service department deserves a score of 100 instead of the 10 that they ask for 100 instead of the 10 that they ask for More
Excellent Service. Went for the first time to get an oil change for my car and the lady who helped us was outstanding! Went for the first time to get an oil change for my car and the lady who helped us was outstanding! More
Courteous got me in and out in short time and would recommend Southern to family and friends recommend Southern to family and friends More
Long time customer with this dealership, All aspects of this service has met my expectations and compare to all my many interactions with this Dealership this service has met my expectations and compare to all my many interactions with this Dealership More