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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
1,558 Reviews
Thank you for making your way to Southern Chrysler Dodge Jeep Ram Newport News, we call it Home! because we treat our customers with highest level of welcoming as if you are at our home! we are your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Newport News and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Please come and see how we love our Customers!
I am Hank Ayaad, the General Manager, you can always email me: Hank.Ayaad@drivingsouthern.com .. welcome to our Home :)
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,558 reviews
June 03, 2025
Excellent service, short wait and great price Lafayette was the service advisor and did an excellent job getting me in and out and providing updates along the way was the service advisor and did an excellent job getting me in and out and providing updates along the way More
by MJCURREY
Verified Customer
June 02, 2025
Very easy to set up appointment, quick, fast, and no hassle. Vehicle was completed ahead of scheduled time. hassle. Vehicle was completed ahead of scheduled time. More
by BRADLEY.S.HELMICK.CIV
Employees Worked With
June 02, 2025
Quick work made of my repair. Actually cheaper than one of the other dealerships I had requested the work from! Actually cheaper than one of the other dealerships I had requested the work from! More
by timothymitchell.tm
Employees Worked With
June 02, 2025
Toke my 2010 Wrangler in because of a knocking noise it was making. Service Techs did a diagnostic test and turned out to be the lifter's. The Tech who replaced the lifter's ended putting them in not oiled was making. Service Techs did a diagnostic test and turned out to be the lifter's. The Tech who replaced the lifter's ended putting them in not oiled up. My motor was blown because of that. The manager of the service department tried to say my Jeep came in like that. The Jeep has been there over a month and you now want to say the motor has been blown all along. Don't think so. This past month there has been little to no commutation. Every time we get told our car will be ready the day comes and goes and no word. We have to reach out just to be told it will be another week. Can not get ahold of the General Manger or Service manager. Every time we call all they want to do is try and put me in a new car! I will not buy a car from this place. Save your money and your time. More
by Cecelia Voelker
Employees Worked With
June 02, 2025
It was a nightmare to get an appointment, then the service department claimed several faults on inspection, at least two of which where false. They said my battery was bad and needed to be replaced (I service department claimed several faults on inspection, at least two of which where false. They said my battery was bad and needed to be replaced (I had it tested and it is fine) and they said my left taillight is out when it isn’t! I will NEVER take a vehicle to get serviced here again and I believe this dealership deliberately tries to charge customers for work that doesn’t need to be done. More
by rich1558@yahoo.com
Employees Worked With
June 02, 2025
The folks treated me great as usual. Out the door pretty quick. Very personable. Glad I bought my truck there Out the door pretty quick. Very personable. Glad I bought my truck there More
by JMCCLURE31
Employees Worked With
June 02, 2025
Great experience. Very quick process and painless. They honored the items negotiated and did a great job. Very quick process and painless. They honored the items negotiated and did a great job. More
by recaraballo1978
June 02, 2025
Very thorough. Communication was excellent. My jeep was very much taken care of. We will return soon for next services Communication was excellent. My jeep was very much taken care of. We will return soon for next services More
by HEPTY02
Employees Worked With
June 02, 2025
I had a great experience! Travis, William, Alex, and others took good care of me. I was in and out in less than 3 hours ! Travis, William, Alex, and others took good care of me. I was in and out in less than 3 hours ! More
by James
