
Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great staff! Clean facility. I was kept informed about the status of my vehicle thru my phone. Clean facility. I was kept informed about the status of my vehicle thru my phone. More
Friendly staff, great service, and no hassles. There's not much more I could ask for. There's not much more I could ask for. More
They take care of their customers. They went the extra mile for me making sure I was able to get the car I wanted. They let me get my paperwork in when I could verses some companies do They went the extra mile for me making sure I was able to get the car I wanted. They let me get my paperwork in when I could verses some companies don't. My next car will be from them More
There were complications in initial looks at used vehicles. The first vehicle I was looking at with the intent to purchase (2022 Jeep Grand Cherokee L Limited 4x4 - Dark Grey) was sold to another pa vehicles. The first vehicle I was looking at with the intent to purchase (2022 Jeep Grand Cherokee L Limited 4x4 - Dark Grey) was sold to another party as I arrived to the dealership. I was then interested at looking at a 2022 Jeep Grand Cherokee L Limited 4x4 in White that had 41k miles on it. I conveyed and confirmed the unit number multiple times with Travis before driving to the dealership for a test drive. When I got to the dealership I learned that they acquired the wrong White JGC L Limited and not the one I had been asking about. The lack of transparency and follow-through was frustrating and led me to believe that I was being taken advantage of. The system in place to transfer cars of interest between dealerships needs to be improved so that the car a customer requests to look at with the intent to purchase is actually delivered and available to look at. Other than that, John and Travis were friendly and professional in completing my transaction. More
We were in and out of the dealership within one morning, all those we interacted within inside the dealership were wonderful, and the price was low enough for no need to haggle. all those we interacted within inside the dealership were wonderful, and the price was low enough for no need to haggle. More
Met expectations! Glad not to have to drive to chesapeake dealership like they said I had to when I bought the vehicle. Glad not to have to drive to chesapeake dealership like they said I had to when I bought the vehicle. More