Russ Beach
Finance Manager
Southern Chrysler Dodge Jeep Ram Newport News
12629 Jefferson Ave
Newport News, VA 23602
82 Reviews
Write a Review82 Reviews of Russ Beach
May 31, 2026
The service department staff are so friendly and I feel comfortable asking them questions about my jeep. comfortable asking them questions about my jeep. More
Other Employees Tagged: Dominic Bennett, Josh Tyson, Joshua Ware
May 30, 2026
Outstanding Support and service! Very Helpful and Honest! I Love My 2019 Dodge Ram 1500 Big Horn Truck! Very Helpful and Honest! I Love My 2019 Dodge Ram 1500 Big Horn Truck! More
Other Employees Tagged: Hank Ayaad, Alex Davis, Joshua Ware, Brison Chu
May 17, 2026
I was sold a “new truck” to only find out it had the entire fuel system replaced by A PREVIOUS PURCHASER. Sales never told me and I’m having problems with the truck. This has been brought tonsils manage entire fuel system replaced by A PREVIOUS PURCHASER. Sales never told me and I’m having problems with the truck. This has been brought tonsils managers attention and I’m waiting on what the final outcome will be. I would expect a major dealer, such as RAM to make this right. More
Other Employees Tagged: Andrew Charles , Cleon, service manager has been wonderful
May 02, 2026
I had a great experience at Southern! The communication was prompt and professional. I accomplished everything beforehand over text, showed up and quickly signed the papers and was out of The communication was prompt and professional. I accomplished everything beforehand over text, showed up and quickly signed the papers and was out of there . Great experience More
Other Employees Tagged: Rupesh
March 13, 2026
William, Justin, and Russ made the purchase of our new Pacifica very simple. They found the exact model we wanted and gave us a great price for it. Excellent customer service and a great experience! Pacifica very simple. They found the exact model we wanted and gave us a great price for it. Excellent customer service and a great experience! More
Other Employees Tagged: Justin Sauer , William Carter Jr.
February 15, 2026
Went for po302 code and all they did was reset the engine light and charged me 1800 dollar for replacing 6 spark plugs Four days later engine light came back on Took it back same code again They said I light and charged me 1800 dollar for replacing 6 spark plugs Four days later engine light came back on Took it back same code again They said I had a crack in overflow reservoir wanted 800 to fix that problem I said no Fix engine light All they did was reset it Four days later engine light came back on same code again This time said it was blown head gasket and wanted 5200 dollars to fix I said no Please fix engine light After looking into everything the dealer did nothing to begin with Since the first time I went they lied to me about fixing the engine code I had to take to a private garage to have them look at it Upon looking at it they found no spark plugs had been changed and no blown head gasket This dealer charged me for work but never did work I demanded a refund on money they told me no and called me a liar saying they did the work and I have proof from other garage they didn’t do work I would never recommend any Work or anybody in this dealer More
Other Employees Tagged: Dominic Bennett, Hank Ayaad, Josh Tyson, Alex Davis, Quentin Deck, Joshua Ware , Everyone is poor
February 15, 2026
Syed=Akbar/Russ is the man and a employee you should keep around for as long as possible! around for as long as possible! More
Other Employees Tagged: Alex Davis , Syed Hussain
January 25, 2026
Prices are kinda high But that's expected at a dealer got charged for work not done on my jeep got charged for work not done on my jeep More
Other Employees Tagged: Dominic Bennett, Hank Ayaad, Josh Tyson, Alex Davis, Quentin Deck, Joshua Ware , Everyone

