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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
2,588 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities.
Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience.
Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers!
I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,588 reviews
July 12, 2026
I had an appointment for an oil change. The lady at the counter asked if I wanted to get the tires rotated for a fee. I have a service warranty that covers tire rotation every 5k miles. I w The lady at the counter asked if I wanted to get the tires rotated for a fee. I have a service warranty that covers tire rotation every 5k miles. I was charged for this service when I shouldn't have been. I have been getting my tires rotated at this dealership since I have owned the vehicle and have never been charged before. More
by 1SMOOTH81
Verified Customer
July 11, 2026
I was able to schedule appointment in a timely manner. I needed to wait for the service and had a tight schedule to make it to a funeral. Roger went out of his way to make sure service was complete in ple I needed to wait for the service and had a tight schedule to make it to a funeral. Roger went out of his way to make sure service was complete in plenty of time. All vehicle service was completed to my satisfaction. Roger was most courteous in his interactions with me. More
by NVLATTAS
Employees Worked With
Rodger Hodges
July 09, 2026
I will say that I can always get my vehicle in quickly for service. I appreciate that. I had a sunshield in window when I did night drop off box. When i picked truck up. Myby drivers side sun visor was pu for service. I appreciate that. I had a sunshield in window when I did night drop off box. When i picked truck up. Myby drivers side sun visor was pulled out of socket. Not sure if related but still aggravating! I fixed it. More
by CWILDCAT2003
Employees Worked With
Tim Cupp
July 09, 2026
Between 22 Jul 225 to 8 Jul 26 I have experienced, on 94 occasions, problems with the UConnect system on my Jeep. These issues include loud buzzing, black screens, constant downloading (normal cycle lasts occasions, problems with the UConnect system on my Jeep. These issues include loud buzzing, black screens, constant downloading (normal cycle lasts from 30 seconds to 120 seconds, failure of touchscreen buttons to operate, and message errors that a UConnect Box Error has occurred and to immediately take to take my Jeep to the dealer service department. I have brought the car to the dealership on several occasions, gave the technician a detailed description of each failure. The technician was unable to duplicate the issue. On 17 April 26, I returned to the dealership after getting another UConnect error message. This time, after much testing, the buzzing commenced, screen went black, all functions ceased to perform, and finally downloading commenced. The technician informed me the system was faulty (no surprise there!) and that a replacement was ordered. He said I would be called when it arrived. It has been almost three months, and I have not heard anything. I have even stopped by the service department on occasion and have been told it still had not come in! I really feel that I cannot rate anyone since NOTHING has happened, nor has anyone kept me informed. More
by JMGMST
July 07, 2026
Needs online schedule to include safety inspection. I had to call to make appointment.. Made same comment last year. I had to call to make appointment.. Made same comment last year. More
by emixer
Employees Worked With
