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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,412 Reviews
Call Service Center (757) 424-4600

2,412 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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November 02, 2023

Always pleased with the service and prompted. Paul in service is always courteous, taking the time to explain everything and make recommendations. He's awesome!! More

by sandflea726
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service. Don't recall his last name
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Nov 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 02, 2023

Absolutely the worst experience I have ever dealt with a dealership. Horrible service and management More

by bgetz88
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Owen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Bgetz88" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 01, 2023

I don't like the fact that I didn't but a chrysler that I have to be treated differently. I paid for what u sold me. More

by benitafreeman51
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

November 01, 2023

Alway fun and nice customer service … anticipating which duck I will get next time I go there More

by Deborah Phipps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again, Deborah!

November 01, 2023

They did what they needed and had it done in a timely manner and were courteous and helpful. More

by TSIMON0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 01, 2023

IF I COULD LEAVE ZERO STARS I WOULD. I literally purchased a Jeep from you all returned it and then flew to North Carolina to buy the same exact Jeep same year same color from another de More

by Tre
Recommend Dealer
No
Employees Worked With
Alex Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Blankenship zero stars. Crystal zero stars.
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Nov 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Tre" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 31, 2023

My service advisor, Paul, was outstanding, as always! He was very attentive and informative with each step in the process. More

by BACHMAN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Nov 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 31, 2023

I was greeted immediately and the service that I had received was absolutely superb...thanks More

by MRJROBERTS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember her name
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Nov 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 31, 2023

Been tacking my vehicles to this dealership for years. I would not take them anywhere else More

by Poked by coconut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabelle
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Nov 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 31, 2023

Paul did a great job getting what I needed done before I went on a road trip! More

by gammiepattycake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul : Service
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Nov 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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