Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Greenbrier Jeep is number one in our book. ..keeping our 2004 Jeep going!!! Love the service department and the people who work there~~ ..keeping our 2004 Jeep going!!! Love the service department and the people who work there~~ More

The service writer was very courteous the work was completed in a timely manner and I felt like it was a good experience completed in a timely manner and I felt like it was a good experience More

It was great experience Got the car I wanted all staff was great and I am happy staff was great and I am happy More

Service was excellent but they had to keep ordering parts which increased time in shop, which caused a large rental vehicle bill. I wish they could have ordered the parts first. which increased time in shop, which caused a large rental vehicle bill. I wish they could have ordered the parts first. More

They were fantastic! Went out of their way to accommodate me and take care of all of my needs and questions. They went over and beyond to try to make my experience a wond Went out of their way to accommodate me and take care of all of my needs and questions. They went over and beyond to try to make my experience a wonderful one and they truly knocked it out of the park! I will definitely be coming back! More

Professional and friendly staff. Very knowledgeable and was able to provide detailed responses to all questions asked Very knowledgeable and was able to provide detailed responses to all questions asked More

Paul McManuels is an amazing project manager! He and the team there have always looked out for me and what i need and has never made me feel like a number He and the team there have always looked out for me and what i need and has never made me feel like a number More

Very expensive for a tire rotation and air filter replacement. Oil change was free so I’ll probably just return for that and go elsewhere for other services replacement. Oil change was free so I’ll probably just return for that and go elsewhere for other services More

They were able to get me in on super short notice and got my truck taken care of really quickly. Excellent customer service. my truck taken care of really quickly. Excellent customer service. More

This dealership got some work to do. My advice will be for them to take their servicing department serious. Also with management, customer retention is a critical aspect of a business' My advice will be for them to take their servicing department serious. Also with management, customer retention is a critical aspect of a business's revenue, resulting in repeat business, recurring sales and consistent revenue. With effective management and direction of customer service processes, you can ensure customers who purchase from your organization continue to come back. Unfortunately I’m not going back to this dealership even though I purchased two cars with in 12 months. The sales guy Deshawn ,was good and that’s the reason why I went back to purchase the second car. More