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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,778 Reviews
Call Service Center (757) 424-4600

2,778 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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June 18, 2025

We are satisfied with you even when we had a problem, you worked so hard to pleased us, thank you More

by jbailey17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 17, 2025

Outstanding Support Customer service was outstanding and service was fast and professional Service department rep was on top of her job. More

by macadoo86
Recommend Dealer
Yes
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Jun 18, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 17, 2025

It took 3 1/2 weeks to get one fuel pump for a 2022 Wagoneer. Unsatisfactory More

by gaausn88
Recommend Dealer
No
Employees Worked With
Parts department
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Jun 18, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Gaausn88" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 17, 2025

Been using southern for the last 3 vehicles. Paul is the best, I won’t go to anyone else. More

by idcnavydoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
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Jun 18, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 17, 2025

Everything went better than I expected I really did enjoy the experience from the service advisor to the service technician. They really had my back The whole team gets five stars. Thanks for all you do More

by ESCHMETTERLING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 17, 2025

I am new to this dealership and it’s so much better than my last one! Oil change and tire rotation was super quick (which I appreciated since I had my three year old with me). They had a great waiting room, More

by cheriejoelie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 16, 2025

I scheduled an appointment to have one fuel injector replaced at 7:00 AM on June 6th. I didn’t get my truck back until late in the day on June 9th. At no point did anyone contact me to inform me that th More

by fmfdoc30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pyne
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June 16, 2025

Crystal at Southern Jeep Service made life so easy and smooth sailing! Thank you Crystal for upholding the southern standard! More

by CoachVec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal in Service
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June 16, 2025

My experience with dealership was excellent. I didn't have to wait and while I was waiting for my car the dealership ship had snacks and beverages for me. More

by ROSHAWN8580
Recommend Dealer
Yes
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June 16, 2025

Paul the service writer is amazing to work with at this dealer always straight forward and honest. . More

by mikejatjec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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