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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,249 Reviews

2,249 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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February 10, 2024

Took a long time together and appointment and it took a week for minor repairs. So far repairs seem to have been done well More

by stern_phx
Recommend Dealer
Yes
Employees Worked With
Barbara McMaster
Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

February 10, 2024

Total professional customer service! As always, total professional customer service from start to finish. Brian Peterson and his kicked it threw the uprights! More

by MoparMan
Recommend Dealer
Yes
Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 09, 2024

Drive 2 hours paid a toll I called before I came and the dealership stated I didn't need an appointment. I got there at 3:00 and a rude lady said they were closed when I was told they stayed open until 6. More

by kelley6
Recommend Dealer
No
Feb 09, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Kelley6" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 09, 2024

There were no problems found after all the checks. Had to replace one bulb. That's about all that was done. More

by HAIRSTONMA
Recommend Dealer
Yes
Feb 09, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 09, 2024

Easy check-in process and pretty quick service. Everything went very smoothly. Just four more words. More

by s_c_rog
Recommend Dealer
Yes
Feb 09, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 09, 2024

Experience was good. Been dealing with G. D. for years. Didn't expect the cost of an oil change to be that expensive. Should've taken advantage of the service special cou More

by dejr8fn
Recommend Dealer
Yes
Feb 09, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

February 09, 2024

Very courteous and made my visit quick and painless They were very courteous and made my visit quick and painless. I have no complaints about the service I received other than the cashier. She could have be More

by SMARROW08
Recommend Dealer
Yes
Employees Worked With
Paul McManuels
Feb 09, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 09, 2024

Assist you in every way they can whether service advisor is present or not Excellent dealership More

by efvelasco
Recommend Dealer
Yes
Employees Worked With
Paul and another lady next to Paul
Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 09, 2024

Great service. In and out without an issue. Taken care of when arrived at deslership More

by aurland0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember
Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 09, 2024

I got an oil change and tires rotated. Very prompt and efficient service. Friendly staff More

by nancy.mcmanu
Recommend Dealer
Yes
Employees Worked With
Paul McManuels
Feb 13, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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