Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,095 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Paul McManuels is an amazing project manager! He and the team there have always looked out for me and what i need and has never made me feel like a number He and the team there have always looked out for me and what i need and has never made me feel like a number More
Very expensive for a tire rotation and air filter replacement. Oil change was free so I’ll probably just return for that and go elsewhere for other services replacement. Oil change was free so I’ll probably just return for that and go elsewhere for other services More
This dealership got some work to do. My advice will be for them to take their servicing department serious. Also with management, customer retention is a critical aspect of a business' My advice will be for them to take their servicing department serious. Also with management, customer retention is a critical aspect of a business's revenue, resulting in repeat business, recurring sales and consistent revenue. With effective management and direction of customer service processes, you can ensure customers who purchase from your organization continue to come back. Unfortunately I’m not going back to this dealership even though I purchased two cars with in 12 months. The sales guy Deshawn ,was good and that’s the reason why I went back to purchase the second car. More
They are very professional! They call when your vehicle is ready. They give you a good estimate on the wait. They walk to the waiting area to get you when your vehicle is finish They call when your vehicle is ready. They give you a good estimate on the wait. They walk to the waiting area to get you when your vehicle is finished but they pay attention to if you tell them your leaving or not and that’s something I truly appreciate. Miss Collins has always helped me with my Ram Warlock every time and I appreciate her! More
The dealership in Elizabeth City had my truck for a month and told me it needed a new transmission but finally told me after 4 weeks they had nobody to work with the warranty people so they did nothing... I and told me it needed a new transmission but finally told me after 4 weeks they had nobody to work with the warranty people so they did nothing... I had it towed to Greenbriar and they found the transmission coolant line had popped off and had it fixed in 2 days. Great place to take your vehicle for repair! More