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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,564 Reviews

2,564 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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November 06, 2024

Have always been happy with the service at the dealership ! No complaints here . Happy camper. More

by S.BAILEY127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Your service department has always been most helpful and very good at explaining necessary services and allowing us to make decisions based on need-at-the-time. More

by THEATHNCFS
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Tremendous improvement in scheduling has elleviated the former customer service deficit. Everyone is knowledgeable and friendly enough to remember your face! ❤️ ir! More

by YOGAGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Steadfast performance by Barbera Pervelle and the team seamlessly processing maintenance requests through the entire overhaul/refurbishment of the maintenance facilities structure. More

by underavalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbera Pervelle
October 31, 2024

Good Business services was very great. I tell people about them and their ser vice More

by marlenec380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

My Service Advisor, Paul, is always very helpful and patient with this senior citizen. Paul had my car repaired in one day without an appointment. More

by MWANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 30, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 30, 2024

Simply too expensive. Service could have been better, attendants felt bothered to deal with customer questions/comments. More

by alecculpepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t Remember
Oct 30, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We value and appreciate your business, Alec. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

October 30, 2024

The service department is great to work with, they are courteous, knowledgeable, helpful and very pleasant. I especially appreciate working with Emily Kneemiller who went the extra mile to make my appoint More

by philpierro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentleman who worked on my car he helped me understand the problem and completed the repair on schedule., Allison Humphries, Jordan Cabral
October 25, 2024

I was very pleased with the Service I received! My Service advisor, Barbara, was pleasant, professional and caring. She quickly moved my vehicle into service, and kept me informed of its' status. More

by STADIUMONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Adfvisor Barbara McMaster. (*****)
Oct 30, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 23, 2024

Everyone was very helpful. Brian was my point of contact and kept me informed of what needed to be done and the cost. After I picked my car up a check engine light came on and More

by cjolley1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Oct 30, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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