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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,239 Reviews

2,239 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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April 15, 2024

The service was good just took all day . I didn’t get my tire rotation requested in my online inquiry More

by harrisal79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Apr 15, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

April 15, 2024

Everyone was very nice! Service was fast and easy! Didn’t expect to get in and out in less then an hour! More

by minnielagrou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 15, 2024

You guys didn't reset my change oil soon notification , hope oil is changed thanks More

by Marcus Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Humphries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Owen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with this feedback.

April 15, 2024

The facility is always clean. The staff gives great customer service and the work completed is always satisfactory. More

by pdoles123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Apr 16, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 12, 2024

Good service and technicians to have on your side. Very helpful with the smallest problems More

by 164ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey Gvozdevskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 12, 2024

Service advisor was very courteous and knowledgeable,keep me updated on progress of repairs and called when car was finished More

by JIFFY927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mcmaniels
Apr 12, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 12, 2024

Fast and easy. No extra work pushed, good recommendations for what need to be done. More

by tjmroby24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 12, 2024

The service was outstanding. I will be back for my next alignment, tire rotation and oil change. My favorite new place More

by patricerobinson89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 11, 2024

My last visit for an oil change was amazing. There was zero wait time to get my truck checked in and it went straight back for the oil change. More

by DIVERBILL69
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was in service but they’re not listed
Apr 11, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 10, 2024

Southern Chrysler Dodge Jeep Ram in Greenbriar continues to exceed my expectations. The professional service staff clearly explains the work to be performed, manages the expectations and then sets out to de More

by wkboat17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No of these are my normal service manager
Apr 11, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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