Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

The female sitting next to Barbara was supposed to order me a new piece of trim and call me when it came in. I called days later and she FAILED to do either. That is not how you service customers. me a new piece of trim and call me when it came in. I called days later and she FAILED to do either. That is not how you service customers. More

Over all it was good. It was good waiting two days for my vehicle was a disappointment but. The service was great and will be back It was good waiting two days for my vehicle was a disappointment but. The service was great and will be back More

Good I'm at work They always do good work and take care of the customers of the customers More

The staff is overworked. They need more help Paul does all the intake for customers. I'm not sure what the other people do but they sit around and are unable to assist custom They need more help Paul does all the intake for customers. I'm not sure what the other people do but they sit around and are unable to assist customers More

My car is still unrepaired at the shop. I would like for someone do something and get this figured out. I would like for someone do something and get this figured out. More

The appt went well, however my engine light is still on after they said it was a software update needed after they said it was a software update needed More

Paul is Always Courteous, friendly and his CUSTOMER SERVICE is A1. Out of the 18 years we have been dealing with Chrysler Paul has been one of the best employees though our entire ownership of 2 Chrysl SERVICE is A1. Out of the 18 years we have been dealing with Chrysler Paul has been one of the best employees though our entire ownership of 2 Chrysler purchases based on Sales and Service I would say SERVICE DEPT & Paul. We have had several Service Advisors over the years & Paul have topped them all. More

The service department was very diligent is handling my issue. They seemed to care about my concern and wasted no time finding a solution. issue. They seemed to care about my concern and wasted no time finding a solution. More

Processes & customer service have improved to nearly perfect since covid.... Knowledgeable Professional Friendly Premier perfect since covid.... Knowledgeable Professional Friendly Premier More

Very prompt and efficient service. Friendly staff Kept me updated the whole time. I will be back Friendly staff Kept me updated the whole time. I will be back More