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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,093 Reviews
Call Service Center (757) 424-4600

2,093 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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February 20, 2024

Got my oil changed and radiator fluid filled. Less than a month later I now have a cracked oil cooler and a leaking radiator and they are taken no responsibility for it. Will never buy from South More

by kasandraumphlett22
Recommend Dealer
No
Employees Worked With
Barbara in service
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Feb 20, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

February 20, 2024

No one answers the phone and they don't return messages. Took 4 days to diagnose my vehicle. More

by wesnerer
Recommend Dealer
No
Employees Worked With
Emily
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Feb 20, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Wesnerer" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 20, 2024

I was hearing a whirling noise in 3rd gear which never occurred before after the maintenance. I called back to speak to service manager regarding the noise and left several messages. No one ever returned More

by SUPER_SONYA30
Recommend Dealer
No
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Feb 21, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"SUPER_SONYA30" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 20, 2024

Very professional and thorough gave my phone number and it was quick to look up my information service was fast and friendly More

by titanfanlee
Recommend Dealer
Yes
Employees Worked With
Ariel Collin's
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Feb 21, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 20, 2024

I would but it doesn't do any good 1 Not happy with service at all More

by hlflenner
Recommend Dealer
No
Employees Worked With
Dr
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Feb 21, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Hlflenner" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 19, 2024

Routine maintenance and extended warranty repairs, done very timely. Wonderful to communicate with texting in a busy world. I always recommend Greenbrier and have for over 20 years. More

by PJBARTON65
Recommend Dealer
Yes
Employees Worked With
Mallory
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Feb 20, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 19, 2024

Got there at 7am for a state inspection. 2 or 3 cars ahead of me . Waited over 3 hours. Received a text in the beginning that I would be periodically notified of status of my car. Never was More

by rudywalker
Recommend Dealer
Yes
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Feb 20, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

February 19, 2024

Easy to deal with. ... Friendly staff The dealership is very easy to deal with. The staff is the most friendly I have dealt with ever More

by JAHBU
Recommend Dealer
Yes
Employees Worked With
David Brown
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Feb 20, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 18, 2024

The dealership assessed our concerns and conversed about what they found and made the repairs after I concurred with the pricing - More

by wessonrw
Recommend Dealer
Yes
Employees Worked With
Mallory
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Feb 20, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 17, 2024

I came in for an oil change. They didn reset oil sensor. They didn't put new sticker in window to tell me when to come back. They didn't do a multipoint inspection. I don't even More

by BABYZIYAH
Recommend Dealer
No
Report | Print
Feb 20, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"BABYZIYAH" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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