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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,232 Reviews
Call Service Center (757) 424-4600

2,232 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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June 16, 2024

Professional staff. Extremely helpful and fantastic to work with. My problem became their problem with equal drive to solve it! Fantastic Team!!! More

by Mason
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names but everyone from parts to service to cashier….fantastic!!
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Jun 18, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 16, 2024

Said you would fix mirror after you tried to charge me 1k for a 27$ part. More

by josetabar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allison Humphries
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cuellar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Owen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Cabral
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Jose. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

June 16, 2024

Courteous and professional service. I've been coming here for 22 years and I remain satisfied. More

by janewallace456345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 16, 2024

Always great service and Customer Care. Paul does great job.. see you next time folks.. thanks More

by KGB123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 15, 2024

Very accommodating I just think it would be great if there was a section for kids. More

by kenya_girl_2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2024

The staff are always polite and courteous. They call and explain what is needed and provide the costs which I like. More

by CALHOUN.DANIELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2024

I usually get fast, friendly service. I definitely recommend. Setting up appointment is easy to do. More

by KEVIN.HUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Jun 18, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 14, 2024

Great service friendly and great communication Will definitely recommend them have never steered me wrong More

by janiew777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 12, 2024

Very professional , on time and communication was spot on. We had electrical problems with our 2016 Jeep and the were able to resolve the issue More

by Alviskeaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 09, 2024

This is my third vehicle from them and when the time comes I will go back. Not the greatest prices in the area but definitely elite customer service team More

by idcnavydoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and Mallory
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