Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,091 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
I arrive for my appointment & it taken care of promptly. This dealer will be my 1st choice when I'm ready for an upgrade. This dealer will be my 1st choice when I'm ready for an upgrade. More
I bring my car there for all my oil changes plus they are the only ones that take care of me. the only ones that take care of me. More
Always provides the best service experience. From checking the vehicle in, finding the issue, getting the service done to keeping the customer knowledgeable every step of the way, it’s always a From checking the vehicle in, finding the issue, getting the service done to keeping the customer knowledgeable every step of the way, it’s always a pleasure. More
The staff were very professional and my service was completed in a timely manner! The customers’ waiting room was very clean and comfortable! completed in a timely manner! The customers’ waiting room was very clean and comfortable! More
Incorrect part was order after I spoke , pointed and pictured to get an adjustable camber arm not a fixed when I went to speak to the parts department they said they will have the manager contact me to pictured to get an adjustable camber arm not a fixed when I went to speak to the parts department they said they will have the manager contact me to see what we can do. When I ordered the correct part and went to the services section I told them what happened and they said they can get me in as soon as tomorrow or Friday which is today and I asked if I still had to pay for the labor because of their mistake. I was told maybe because it wasn't on their department that made the mistake but they would have to speak to the manager about it. No managers contacted me. No one wanted to take accountability. This is just disrespectful and unprofessional. More