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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,091 Reviews

2,091 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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May 22, 2024

The service was great and the people are friendly and fun to talk to. Would have my car serviced here again. :) More

by A.hopkins302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, Grifgin
May 22, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 22, 2024

The entire team was very attentive and went above and beyond to find what I was looking for. More

by shellmouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 21, 2024

Always a pl whenever Ihave to come to the shop keep bring in positive people.. More

by srwjamma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 18, 2024

Seemed to ignore my vehicle for every other that came in. A 5 hour job took over two weeks. When I dropped off I was told two days. I called a week later and was told to come get it the next day. When I show More

by mrparker75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service writer, Emily. She was clueless
May 22, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Mrparker75" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 18, 2024

I was at this dealership because if an emergency tire blow out!! I was so upset because the back tire that was flat, had holes in the side of my tire!! Which meant buy a new tire from the dealership!!😩 More

by fermancovington1SkipCov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 17, 2024

I was able to get my car in for an oil change at the end of the day. A quick turnaround. Very little waiting More

by lisarmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I wish I knew
May 17, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 17, 2024

Always great service and great work. Excellent customer service and they always get the work done in a timely manner. More

by JONSCHMIDT58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McMaster, Barbara and izzy
May 22, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 16, 2024

Didn’t fix my taillight issue. Didn’t include oil change sticker. However; Did the work in one day. Greenbrier was able to get the key fobs in & in time for the tune up. Recomme More

by steve.reeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 16, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Steve. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 16, 2024

Good people to deal with because they take care of business in an honest and respectful manner. More

by Dale Berning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 15, 2024

Great service and all went well and will return for more work when needed for sure More

by bassndeer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha
May 16, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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