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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
2,090 Reviews

2,090 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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June 23, 2024

Greenbrier Jeep is a great dealership to get service. They were quick and responsive to my issue and fixed it correctly the first time! More

by Matt Story
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 22, 2024

What is the point of scheduling an appointment for service if the service department takes 2 days to even look at your vehicle? This isn't my first rodeo with Southern Service. I do not own my Ram t More

by mikebelby
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It's not the people who work there...it's Southern.
Jun 25, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Mike. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 22, 2024

The service department demonstrates exeptional professionalism and reliability in all their services. I am highly satisfied with their performance. More

by eugeniorivera28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Jun 25, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 22, 2024

Great and fast service. Very clean environment. Very polite staff. Thanks for the coffee. Yum. More

by ICYJ1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 21, 2024

Great service! It was expensive, as is everything now, but they gave me a coupon. Car is running fine. More

by Loren Rossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 20, 2024

We were very happy working with Demi and Rickey. Rickey was particularly patient with choosing a vehicle. I have already suggested to our friends and family to choose the dealership when looking fo More

by TRAVELJIM51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey
Jun 20, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 18, 2024

It is alway an easy experience working with the staff. Updates through phone calls makes it easy to manage a day without a car when you have a good idea when it will be ready to pick up!!! More

by CJMPUTT4PAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 17, 2024

Paul is the absolute best! !! Will not go to anyone else… Paul don’t you ever leave. ☺️ More

by AISLINN_KYMWMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul 5 Stars
Jun 18, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 16, 2024

Professional staff. Extremely helpful and fantastic to work with. My problem became their problem with equal drive to solve it! Fantastic Team!!! More

by Mason
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names but everyone from parts to service to cashier….fantastic!!
Jun 18, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 16, 2024

Said you would fix mirror after you tried to charge me 1k for a 27$ part. More

by josetabar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allison Humphries
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cuellar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Owen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Cabral
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Jose. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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